We found that staff at the hospital were committed to providing safe and effective care for patients. Med Klin Intensivmed Notfmed 2019; 114: 1006. Ensure that all premises used by the service provider are clean, secure, suitable for the purpose for which they are being used, properly used, properly maintained and appropriately located for the purpose for which they are being used. To get to the heart of patients experiences of care and treatment, we always ask the same five questions of all services: are they safe, effective, caring, responsive to peoples needs, and well-led? Suspended ratings are being reviewed by us and will be published soon. LA9 7RG, In We did not make a visit to WGH at this time but used the information that we had previously gathered in July 2011 and August 2012. 6 September 2011, In University Hospitals of Morecambe Bay NHS Foundation trust has been selected as one of the early trusts to be inspected under CQCs revised inspection approach. 26 June 2014. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Consultants completed operations for their speciality at this hospital at booked session times. Medical staffing was provided by consultants and doctors for elective activity between 08:00 and 18:00, Monday to Friday. Schaffrath DigitalMedien GmbH, Comparison of consent rates by basis of decision-making, Basis for decision and consent rate in the cohort. Privacy Notice. Staff were clear about their roles and accountabilities. Similar Profiles, Chefarzt Abteilung fr interventionelle gastroenterologische Endoskopie @, Board Member German Cholangioscopy Group @ German Cholangioscopy Group, Stv. Surgery and maternity were rated as good, however outpatients and diagnostic imaging was rated as requires improvement. Closed Ref: 331-K7010622 Vacancy ID: 4192603 Managers monitored the effectiveness of the service and made sure staff were competent. The trust was actively recruiting for these posts and had introduced the use of extended roles for advanced practitioners to help manage caseloads. Select a consultant location Select a consultant location Select a consultant speciality Select a consultant speciality Find consultants Dr Sunday Ajayi Miss Julia Alcide Miss Subra Chari Dr Mark Davies Dr Kath Granger Miss Andrea Morris Mr Joe Ogah Dr Alison Sambrook Dr Narasimhan Shantha Mr Sanjay Sinha Page 1 Page 2 Click to reveal Staff did not always identify and quickly act upon women at risk of deterioration. In July 2012 we re visited RLI and FGH to check compliance with the warning notice and to follow up compliance actions from the 2011 inspection. We don't rate every type of service. On several occasions he has helped me with other medical issues without fuss or delay. Women could not always access the service when they needed it nor receive the right care promptly. they are unlikely to develop any complications during pregnancy, whilst giving birth, or after their baby is born, can choose to give birth at Helme Chase. Menu the service is performing well and meeting our expectations. However the hospital does hold paediatric clinics in the outpatients department. However, there were also areas of poor practice where the trust needs to make improvements. the service is performing badly and we've taken enforcement action against the provider of the service. LA1 5AZ. As a result, governance and leadership processes were not fully embedded in the department. staff recommend this hospital for care. The nursing staff vacancy rate was 18.8 whole time posts in May 2015. There were vacancies for radiologists. You can access a range of resources and further information for staff and students in our dedicated resource pages. Enter the description for this link and click ok or to close, click the close button or use the ESC key. He explains everything carefully, and is interested in his patient as an individual - he cares about every decision he makes. Safeguarding processes were not always robust in UTC. Browser Support Please call 01229 403838 Mon-Fri 09.00 16.30, If you live in or around the Lancaster area; All surgery was supported by a resident medical officer on a 24 hour basis. They were focused on the needs of patients receiving care. Community midwifery services provide antenatal, intrapartum and postnatal care including birth at home. Average waiting time from GP referral to treatment for this department. Ensure safeguarding records always record outcomes of meetings with social workers. Numbers of staff on duty met with the NICE guidelines Safe staffing for nursing in adult inpatient wards in acute hospitals in the ratio of one nurse to eight patients. Take a look through Lancashire and South Cumbrias Maternity and Newborn Alliance priorities and workstreams influencing care across your Local Maternity System. Patients received care in a clean, hygienic and suitably maintained environment. She found him most helpful. Z Evid Fortbild Qual Gesundhwes 2020; 153154: 19, Curtis RMK, Manara AR, Madden S, et al. If you have already Registered, please to login. Ensure that staff act in accordance with the requirements of the Mental Capacity Act 2005 and associated code. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. These were in relation to referral to treatment times (RTT) n surgical specialities and suitability of premises within the outpatient department(OPD). https://www.uhmb.nhs.uk/maternity. If at any point during your pregnancy and labour, you or your midwife has any concerns then you will be transferred to one of our consultant-led units at either the Royal Lancaster Infirmary or Furness General Hospital. The entrance to the hospital had recently been upgraded and patient facilities had been improved. It provides a range of 'general hospital' services including elective operations, outpatient appointments and midwifery-led maternity services, together with an Urgent Treatment Centre. Women can give birth at Helme Chase 24 hours a day, seven days a week, supported by a midwife. You can meet the team behind Lancashire and South Cumbrias Maternity and Newborn Alliance in our About Us section. McKinsey & Company. All three sites provide a range of planned care, including. Search over 700 The trust was highlighted as a risk for the in-hospital mortality indicator - Cerebrovascular conditions in the CQC Intelligent monitoring report May 2015. the service is performing well and meeting our expectations. 300K+ Plugin Users 47.6177115,-122.2034444 . Cologne is the largest city in the German federal State of North Rhine-Westphalia and the fourth-largest city in Germany. the service isn't performing as well as it should and we have told the service how it must improve. We rated it them as good because: Published 2018 behandelten unsere 8.500 Find contact details for 700 million professionals. Westmorland General Hospital provides a range of General Hospital services, together with an Urgent Treatment Centre. Neurosurgical Interventions for Cerebral Metastases of Solid Analgesic Use in Sports: Results of a Systematic Literature SARS-CoV-2 Rapid Antigen Tests for Health Care Workers. The UTC had undergone a series of changes. The room is large and airy, providing a comforting and relaxing surrounding for women in labour. Ensure that a practical test of the child and infant abduction policy is completed every 12 months in line with trust policy. Allied health professionals (AHPs) worked closely with ward staff to ensure a multi-disciplinary team (MDT) approach to patient care and rehabilitation. Ward 2 at Westmorland General Hospital is located on Level 1. Prior to this is it was managed by a different foundation trust. You can reach out to the office of Westmorland General Hospital via phone at 01539 732288. Our inspection was unannounced (staff did not know we were coming) to enable us to observe routine activity. If you are unable to find your Consultant's details on this page, please visit the GMC website. Helme Chase is our midwife-led unit, based at the Westmorland General Hospital (WGH) in Kendal. Inspection Report published 26 January 2013 for Westmorland General Hospital - PDF - (opens in new window), Published Locum consultant psychiatrist North manchester general hospital Jun 2007 - Dec 2009 2 years 7 months. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding million verified professionals across 35 million companies. No rating/under appeal/rating suspended Following our inspection in February 2014 we rated Westmorland General Hospital as good overall. {{ userNotificationState.getAlertCount('bell') }}. It was then reclassified to an UTC in line with national guidance. Website. Westmorland General Hospital (WGH) is the Trust Headquarters of University Hospitals of Morecambe Bay NHS Foundation Trust. They apply to all access to, and use of information on this site, to the posting of ratings, reviews and feedback on this site and to the provision to iWantGreatCare by any other means. We saw information about how patients could give feedback throughout the centre. Westmorland General Hospital Overall: Requires improvement read more about inspection ratings. There were escalation policies, guidance and care pathways for deteriorating patients. At least one standard in this area was not being met when we inspected the service and There's no need for the service to take further action. And it is a pleasure to see him for my CKD. Continue improving venous thromboembolism (VTE) assessments. Lancaster, The hospital was clean throughout and there was an ample supply of hand washing facilities and hand gels to prevent and control infection risks. As part of these meetings, attendees reviewed the notes for patients who had died in the hospital within the previous week. Your information helps us decide when, where and what to inspect. They provided emotional support to patients, families and carers. Die Essener Universittsmedizin umfasst das Universittsklinikum Essen sowie zwlf Tochterunternehmen, darunter die Ruhrlandklinik, das St. Josef Krankenhaus Werden, die Herzchirurgie Huttrop und das Westdeutsche Protonentherapiezentrum Essen. The trust sent us an action plan telling us how it would ensure that it had made improvements required in relation to these breaches of regulation. If you do not want us to set cookies please use Cookie Settings. Westmorland General Hospital NHS hospital Westmorland General Hospital Overall: Requires improvement Burton Road, Kendal, Cumbria, LA9 7RG (01539) 716689 Provided and run by: University Hospitals of Morecambe Bay NHS Foundation Trust All Inspections 20 April to 7 May 2021 During a routine inspection 536 responses, Agency staff as a percentage of average expenditure, Care Quality Commission inspection ratings, Percentage of patients waiting less than 18 weeks, 79% of patients waiting less than 18 weeks from referral, Patients recommend this hospital. We have a team of specialist midwives working in the trust,they include, Domestic abuse, Perinatal mental health,Teenage pregnancy, Substance use, Antenatal and NewbornScreening, Bereavement, Diabetes, Safe Active Birth,Safeguarding and Professional Midwifery Advocate. People can contact the service at 01539769055 or email Jackie.Bateman@mbht.nhs.uk You can find out more about the ECLO service at HERE Acute Acute > Medicine Leadership and Management At least one standard in this area was not being met when we inspected the service and The trust operates from three main hospital sites at the Furness General Hospital in Barrow, the Royal Lancaster Infirmary, and the Westmorland General Hospital in Kendal. Managers did not check to make sure staff followed guidance. Let's make care better together. . We carried out a follow up inspection between 11 and 14 October 2016, to confirm whether University Hospitals of Morecambe Bay NHS Foundation Trust (UHMB) had made improvements to its services since our last comprehensive inspection, in July 2015. University Hospitals of Morecambe Bay NHS Foundation Trust provides services for around 360,000 people across North Lancashire and South Cumbria with over 700 beds. LA1 4RP, In Supporting people with Learning Disabilities, Autism and complex needs, NHS England Steps to keep you safe during your hospital stay, The Morecambe Bay Investigation (Kirkup Report), Trust Board and Council of Governor Meetings, UHMBT Improvement Plan - Recovery Support Programme, We are UHMBT - Purpose, Visions, Values and Strategy, Contact our Corporate Communications Team. All those we talked to confirmed that once in established labour they had not been left on their own by midwives. Consultant Nephrologist based in Preston and part of our team caring for patients with kidney disease in Morecambe Bay in addition to central Lancashire. 2020. www.organspende-info.de/fileadmin/Organspende/05_Mediathek/04_Studien/BZGA_Infoblatt_Repraesentativbefragung_2020_Organspende_BFREI.pdf (last accessed on 24 February 2021). Helme Chase operates an on-call system out of hours (Monday - Friday from 8pm - 8am, all day Saturday and Sunday, and Bank Holidays). LA9 7RG, In The culture was very person-centred and promoted kindness and dignity. Staff morale was high. The hospital does not provide Accident & Emergency services, critical care or services for children and young people. Local leaders ran the urgent treatment centre well using reliable information systems and supported staff to develop their skills. They kept clear records and asked for support when necessary. The mothers we talked to told us that they understood their care and treatment and told us they were kept up to date about what was happening and given explanations about what was happening during their pregnancies and also during labour so they could make informed decisions. Sign Up For Free G2Crowd Trusted. No credit card required. In outpatients, the overall environment had improved. (01539) 716689, Provided and run by: Any other browser may experience partial or no support. You can email the site owner to let them know you were blocked. A midwife-led unit means there are no doctors present. Women can give birth at Helme Chase 24 hours a day, seven days a week, supported by a midwife. Rather than coming into hospital to have your baby, many women chose to give birth at home. These Train lines stop near Westmorland General Hospital: AVANTI WEST COAST, TRANSPENNINE EXPRESS. Anaesthesia 2021; 76: 162534, Rahmel A: Organspende. The trusts referral to treatment time (RTT) for admitted pathways for surgery services had improved since the last inspection. Your IP: the service is performing exceptionally well. There had been no cases of clostridium difficile or Methicillin Resistant Staphylococcus Aureus (MRSA) in the surgical division at WGHbetween October 2015 and September 2016 . We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. we have taken enforcement action. 16 May 2019. Dr Brady is simply an outstanding doctor. People who use services were involved in the development of tools and support to aid informed consent. 10117 Berlin This was maintained with clinical support workers providing additional assistance. 46 responses. Staff knew the process for reporting and investigating incidents using the trusts reporting system. Up to 5 In outpatients, there remained a shortage of some staff groups including occupational therapists, radiographers, and radiologists. the service isn't performing as well as it should and we have told the service how it must improve. Burton Road, Kendal, Cumbria, LA9 7RG 44 responses, Poor - Some alerts not signed off after deadline, Overall Procurement Process Efficiency and Price Performance Assessment, Mortality rate (in hospital and up to 30 days after discharge), Number of deaths within the expected range, Friends and Family Test score: Staff - Care. Helme Chase maternity unit in Westmorland General hospital provides a midwifery led service. We visited Westmorland General Hospital as part of our unannounced inspection from 20 to 22 April 2021. I do not think he could improve on anything he is simply the best. there are some services which we cant rate, while some might be under appeal from the provider. Patients received care in a clean and hygienic environment. University Hospitals of Morecambe Bay NHS Foundation Trust. The Organization ID for Westmorland General Hospital is 42187 while its Organization Code is RTXBW. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The service did not plan and provide care in a way that met the needs of local people and the communities served. Ward 2 provides care and treatment for general surgery patients. Dermatology Diagnostic Imaging Diagnostic Physiological Measurement Dietetics E Ear, Nose & Throat Endocrinology and Metabolic Medicine G Gastrointestinal and Liver services General Surgery Geriatric Medicine Gynaecology H Haematology N Nephrology O Ophthalmology Oral and Maxillofacial Surgery Orthopaedics P Pain Management R Respiratory Medicine Westmorland General Hospital If a patient attends with these more serious conditions, then the trust arranges for transfer to the nearest emergency department whilst maintaining the patients care and safety within the unit capabilities. People could access the service when they needed it and did not have to wait too long for treatment. Cologne, North Rhine-Westphalia, Germany. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Helme Chase is located on the third floor of Westmorland General Hospital. The service met the national benchmark for midwifery staffing set out in the Royal College of Obstetricians and Gynaecologists (RCOG/RCM) guidance (Safer Childbirth: Minimum Standards for the Organisation and Delivery of Care in Labour) with a ratio of 1 midwife to 25 births compared to the RCOG recommendation of 1 midwife to 28 births. It was unclear what the vision was for the service. The hospital had an escalation policy and procedure to deal with busy times, and staff attended bed meetings in order to monitor bed availability on a daily basis. There were also areas of poor practice where the trust needs to make improvements. rztlicher Leiter and Deputy Chief Interventional Endoscopy at EVK Duesseldorf @. Inadequate The design, maintenance and use of facilities, premises and equipment in maternity services were not managed well to keep people safe. Cloudflare Ray ID: 7c07afa5fe204d30 Bringing children to hospital facilities are not available, No counselling and support facilities available, https://www.uhmb.nhs.uk/visiting-our-hospitals/parking-facilities/westmorland-general-hospital, University Hospitals Of Morecambe Bay NHS Foundation Trust, Patients recommend this hospital. At least one standard in this area was not being met when we inspected the service and, University Hospitals of Morecambe Bay NHS Foundation Trust. Published The entire board of Directors has changed since 2012 with 14 new appointments made, including the Chief Executive. Increase medical/orthogeriatricians input on surgical wards. Staff understood the services vision and values, and how to apply them in their work. Suspended ratings are being reviewed by us and will be published soon. Staff involved patients and those close to them in decisions about their care and treatment. Get contact details including emails and phone numbers (business & personal). View South Lakes Memory and Later Life Service, Cumbria Partnership NHS Foundation Trust, Westmorland General Hospital, Kendal, England. (business & personal). Staff kept themselves, equipment and the premises clean. University Hospitals of Morecambe Bay NHS Foundation Trust became a Foundation Trust on 1 October 2010 and provides a comprehensive range of acute and support hospital services for around 350,000 people across north Lancashire and south Cumbria with over 740 beds. 6698 staff work at this trust. Another mum who had been transferred between units told us 'It was a very quick response, and they (staff) explained as much as they could'. There was a lack of clear information to evidence how the service monitored the effectiveness of care and treatment. Within expected range with a value of 59%. The emotional needs of patients were in the forefront of the minds of staff and they worked with patients to develop better ways to encompass these. Netherlands View. He is patient, never rushing, he listens very carefully and takes an holistic view of his patient. Where we have a legal duty to do so, we rate services performance against each key question as outstanding, good, requires improvement or inadequate. The trust had infection prevention and control policies in place which were accessible to staff. The service could not demonstrate how they used findings to make improvements and achieve good outcomes for patients. Ensure that it meets RTTtargets in outpatient clinics, and that itaddresses backlogs in follow-up appointment waiting times. You can reach out to the office of Westmorland General Hospital via phone at 01539 732288. Hospital services fall under secondary care and, with the exception of emergency care, patients need a referral to access treatment. Any learning identified was shared and applied. The department did not have a suitable safe place for patients living with a mental health condition. All staff spoke positively about the service they provided for patients. There have been significant changes to the trust board since 2012. I consider Dr Brady as one of the best consultants I have had the experience of attending. Staff completed and updated risk assessments for each patient. Women who have been identified with an uncomplicated pregnancy, i.e. Written by a patient at Westmorland General Hospital 27th February 2020 Dr Brady is simply an outstanding doctor. Suspended ratings are being reviewed by us and will be published soon. No rating/under appeal/rating suspended We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Patients had a choice of nutritious food and an ample supply of drinks during their stay in hospital. University Hospitals of Morecambe Bay NHS Foundation Trust, Burton Road LA1 4RP, In When we last inspected Westmorland General Hospital in July 2015 we rated services as 'good' overall, although surgical services were rated as 'requires improvement' for being responsive to peoples needs, and outpatients and diagnostic imaging services were rated as 'requires improvement' for safe. Telephone (01539) 716689. Kendal, The patient records we reviewed included an assessment of patients nutritional requirements based on the malnutrition universal screening tool (MUST). Staff were well supported to improve quality and continuously develop. Phone: . We judged the hospital as good for safe, effective, caring, and responsive. All Rights Reserved. All the mothers we talked with expressed satisfaction with the care and support they had received from the midwives during their stay on the maternity units. The birth rate prior to the COVID-19 pandemic was reported as 10 to 12 births per month including home births. Performance & security by Cloudflare. Surgical services were well managed and patients were very complimentary about the care and treatment they received at the hospital. We found that the trust had made the required improvements and rated WGHas 'goo' overall. Please call 01524 584130 Mon-Fri 09.00 16.30, Tel: +44 (0) 333 150 1602 | Email: healthierlsc.mnbaandcyp@nhs.net, Chorley House, Lancashire Business Park, Centurion Way, Leyland, Preston PR26 6TT, Maternity Resource Hub | web design by creativeworld, Westmorland General Hospital, Burton Road, Kendal LA9 7RG, UK, Lancashire and South Cumbria Reproductive Trauma Service are recruiting a CBT/EMDR Therapist. The UTC operates between 0800 and 2200 seven days a week. Published As a result, we had concerns about the safety of the department. : Validation of the factors influencing family consent for organ donation in the UK. For further information about Maternity Services at Helme Chase, or to speak to a midwife, please call: 01539 795375. Inspection Report published 6 September 2011 for Westmorland General Hospital - PDF - (opens in new window), Published Consultant Physician in Acute Medicine. Where patients were identified as being at risk, there were fluid and food charts in place. Review written consent being obtained on the day of surgery. Print This Page the service is performing badly and we've taken enforcement action against the provider of the service. Westmorland General Hospital Ophthalmology Overview Departments and services Ophthalmology Facilities Ratings and reviews Leave a review Contact department No information available. The hospital provides elective surgical services, a midwifery led maternity service and outpatient and diagnostic services including pathology, radiology and endoscopy, and allied health services such as physiotherapy, occupational therapy, dietetics and pharmacy services. The Queen Victoria Hospital in Morecambe provides outpatient services and Ulverston Community Health Centre provides nutrition, dietetics and breast screening. the service is performing exceptionally well. Sign up for a free account. 2008-2023 iWGC Ltd. Chorley and South Ribble District General Hospital, Lancashire. There was a resident medical officer who was on. We expect the work to be completed by 22:00. Westmorland General Hospital ( WGH) is a hospital near Oxenholme in Kendal, Cumbria, England. Burton Road, Kendal, Cumbria, LA9 7RG Business Contact. At this inspection, we rated Westmorland General Hospital as good. This Dr/Consultant really takes the time to listen and help with any problems/questions.Has compassion, traditional manners and a professional patient Doctor outlook . the service is performing well and meeting our expectations. [3] This became the Westmorland County Hospital in 1906. 3 December 2015. I am clean stickers were used to inform staff at a glance that equipment or furniture had been cleaned and was ready for use. This report has been generated to make sure this hospital site contains the correct information. Lancaster, If you choose to have your baby at home, then the community midwifery team will be happy to support this - as long as no problems have been identified in your pregnancy. You can contact Westmorland General Hospital by phone using number 01539 732288. Requires improvement Generally, on surgical wards, nursing staff to patient ratio was one to eight. My mum went to see Mr Brady today. an inspection looking at part of the service. He is incisive and identifies the cause of Cumbria you are unlikely to develop any complications during your pregnancy, whilst giving birth, or after your baby is born, you can choose to give birth at Helme Chase if you want to. University Hospitals Of Morecambe Bay NHS Foundation Trust is responsible for the planning and commissioning of Westmorland General Hospital. 01539 732288. the service is performing well and meeting our expectations. Patients and women were given enough to eat and drink, and pain relief when they needed it. The trust were working hard to improve this element of the service. Marisa Wray, Consultant old age psychiatrist, South Lakes Memory and Later Life Service, Cumbria Partnership NHS Foundation Trust, Westmorland General Hospital, Kendal, England. On several occasions he has helped me with other medical issues without fuss or delay. Services and treatments like accident and emergency services, family planning services and treatment for most infectious diseases are free to all in NHS Hospitals.