As an award-winning writer, Nick has seen his work published in countless renowned publications, such as the Washington Post, Los Angeles Times, and U.S. News & World Report. You can call Tesla Roadside Assistance if you have a flat tire or a tire-related issue. Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. This team is dedicated to roadside support. The basic Tesla roadside assistance is good for four years or 50,000 miles. Here is a general representation of the coverage period for each Model:ModelCoverage PeriodModel S, X, and 3Purchased before January 1, 2021: 4 years or 50,000 miles.Model S, X, and 3Purchased on or before January 1, 2021: 4 years with unlimited miles.Model YFour years with unlimited miles. You must return the loaner wheel to Tesla within three days, and the roadside assistance team will come to install your original wheel and take back the loaner. Thankfully, this article will dive into the amperage requirements for a Tesla for maximum efficiency. Compare.coms #1 goal is to save you money. The company has a network of mobile technicians who can quickly reach the site of a breakdown or accident. What Are The Best Roadside Assistance Plans? If your Tesla breaks down and is undrivable due to a mechanical or technical failure covered under warranty, you can contact roadside assistance for a tow. You are using an out of date browser. The wait time may vary depending on the time of day and how busy their support line is. AutoFox provides Tesla roadside assistance for owners whose vehicles are under warranty or out of warranty. However, you will be charged for any services you request. Compare.com is a registered trademark. Thus, it would be best to contact Tesla directly for specific information on the tow fees and the services covered under their Roadside Assistance program. For this reason, people wonder, Read More Tesla Model Y Glass Roof Heat: All You Need To KnowContinue, Last updated on April 18th, 2023 at 11:17 pm Tesla users are often unsure whether charging their cars at lower or higher amps is better. Depending on the nature of the issue with your vehicle, theyll dispatch a tow truck or a service technician. Requesting Roadside Assistance So I wasn't inclined to renew after that. This means roadside assistance will extend to whatever the terms of that extended service contract are. Thank them both, Professional U.S.-based 24/7/365 Dispatch Call Center Contracted, licensed & insured Service Providers Personalized service from our highly trained agents, Automated page speed optimizations for fast site performance. Open the app and tap Roadside near the bottom of the screen. Circumstances where the vehicle cannot be unlocked normally due to vehicle, fob or app malfunction. Tesla may subcontract to an independent service provider the provision of RoadsideAssistance and disclaims liability for any acts or omissions of any such providers. It's accessible via the Tesla app. No fees, ever. Sounds like a lot of excuses, let's get to ordering. There is no standalone. The automaker claims that it covers more situations than what's listed on the website. Here are the specifics of each covered roadside assistance service. This is no different than something like AAA, or roadside assistance provided by just about any other vehicle brand (BMW, Merc, etc etc). . The heat is discomforting and can lead to heat burns. No hard work. While we partner with some of the companies and brands we talk about in our articles, all of our content is written and reviewed by our independent editorial team and never influenced by our partnerships. Whether its a flat tire, dead battery, or another issue, Tesla offers its own roadside assistance program to ensure youre on the road quickly. Learn about all your vehicle and energy products. for free within 500 miles anything over 500 miles will incur a fee. However, the availability of Tesla Roadside Assistance depends on the type of Tesla vehicle you have and the coverage provided by your Tesla warranty or service plan. They (lawyers) have to put something in there to cover them from some serious tow bill. While you may hope you never need to use it, knowing it's there can give you peace of mind. Related: How Does Tesla Insurance Work? Roadside Assistance is not a warranty and is not provided under any Tesla warranty, but is a service intended tominimize inconvenience when your vehicle is inoperable. Ordering a New Tesla Any service call limits or coverage limits are mentioned in your specific agreement. will tow your vehicle to the nearest service center for free as long as its within 50 miles. Still searching for the perfect used EV? To begin, if you are in the United States or Canada, you can contact customer care by dialing:1-877-798-3752. (Explained), 5 Reasons Your Tesla FM Radio Not Working! Subsequently, drivers will need to select the exact issue from a few options. For a better experience, please enable JavaScript in your browser before proceeding. Tesla roadside assistance is there to help you 24/7, 365 days a year, and is available to Tesla owners whose vehicles are under warranty or have an extended service agreement. However, its important to note that Roadside Assistance coverage may vary based on the specifics of your vehicle and your particular warranty or service plan. Roadside assistance (North America) Tesla provides complimentary roadside assistance emergency services, including towing services to the nearest Tesla Service Center or your home provided they are within 50 miles (80 km) of your vehicle, for 4 years or 50,000 miles (80,000 km), whichever comes first, for vehicles covered by Special features and benefits. Has anyone actually been charged yet? The company cites wasted room and resources as reasons not to include a spare tire in their vehicle. Prices and services described above are latest available at the timeof publication and are subject to change without notice. Find Us, Stay charged anywhere you go, with access to our global charging networks. (Things You Must Know), Tesla Model Y Glass Roof Heat: All You Need To Know, Is It Better To Charge Tesla At Lower Amps? within 50 miles to manually unlock the doors. Just savings. at Western Law. Professional, Read More This is How To Fix Tesla Rear View Mirror!Continue, Last updated on April 18th, 2023 at 11:17 pm Tesla vehicles are sophisticated and need the utmost care to remain that way. Roadside Assistance may not be provided in certaincircumstances, including but not limited to restricted roadways, inaccessible locations (including parking garagesand off-road locations) and hazardous conditions (including due to acts of God or environmental conditions), andis limited to one service call per incident. Teslas offer more driving range than many models, though there are some exceptions. My Model 3 was stuck in the snow and Tesla roadside assistance would not cover it. Tesla hereby disclaims any andall indirect, incidental, special and consequential damages arising out of or relating to Roadside Assistance,including, but not limited to, loss of vehicle value, time, income, personal or commercial property, or use,inconvenience or aggravation, emotional distress, commercial loss (including lost profits or earnings), bus fares,vehicle rental, gasoline or lodging expenses, damage to tow vehicle, and incidental charges such as telephonecalls, facsimile transmissions, and mailing expenses. Looking for a local Tesla Service Center ? Our Towing Services are only available to Pickup trucks / Large SUV's and Larger. All you have to do is call, to get help. Some roadside assistance companies even bring gas to your car or pay for a locksmith. We are always looking for great service providers! Yes, you can continue using Tesla roadside assistance after your warranty period. Jerry automatically shops for your insurance before every renewal. However, you can contact Teslas Roadside Assistance service directly to get up-to-date information on the wait time. When your Tesla breaks down, you can ask for roadside assistance. Not so. The Tesla Roadside Program is operated and managed by Tesla, Inc. We are proud to offer our owners world class service by partnering directly with Roadside Partners. Finally, users need to choose 'Request Help' and await a response. The provider was great about keeping me updated. Its purely the fact that many insurance companies include limited roadside assistance in their. So long as its within the warranty period, the roadside assistance is valid. Imagine if you or your family gets stranded in a strange area at night. We publish resources that are based on hard-hitting data and years of industry experience to help you make more informed decisions with your wallet. Didn't the test drive blow you away last Friday? The average Jerry user saves. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. So, if you need roadside assistance, its always a good idea to call Teslas Roadside Assistance line as soon as possible so that the company can dispatch a technician as soon as possible. Then the gentleman that showed up was also very pleasant and very fast and informed me where a go to get a new battery. The plan has a 25-mile tow limit and includes five tows a . However, the two service calls triggered a not so nice letter from AAA warning us that we only had three calls allowed during a year and our membership was at otherwise at risk. Tesla reserves the right to limit services and reimbursement to an owneror driver when, in its sole discretion, claims become excessive in frequency or type of occurrence. For all services not listed, we are still equipped and ready to assist you. Nothing wrong with the car--not Tesla's problem. Should they in this circumstance--I vote yes. If drivers find themselves in an unsafe situation, the automaker advises them to seek out emergency services immediately. CarChex, a provider of car warranties, offers standalone roadside assistance (or includes roadside assistance in its warranties). The technician will come to your location, hook up your vehicle and tow it to the nearest Tesla Service Center or your destination. Tesla also offers gap insurance, rental reimbursement coverage and roadside assistance. The system will tell you if the affected tire is still safe to drive on, which gives you enough time to safely navigate to the closest repair shop., This system cuts down the chances of sudden blowouts or other tire-related issues because it, detects tire problems before they become emergencies., Tesla also offers an incredibly convenient. Most are concerned about what effect either has on the battery. The wait time for Tesla Roadside Assistance varies depending on several factors, such as the location and availability of service vehicles, the severity of the issue, and the time of day. You can say Hi via the social media links in his bio. Example, your kid drives the car, can't figure it out at the mall. If your Tesla breaks down and is undrivable due to a mechanical or technical failure covered under warranty, you can contact roadside assistance for a tow. While the benefits vary between providers, Tesla provides some services as a part of their plan. However, are they going to charge you the first time--probably not. I called Tesla today and asked them to send me a copy of their Warranty for the Model S. Although Roadside assistance is part of their warranty, they show it as part of their service plans on their web site: Bottom line, if there is something wrong with the car you are good. Tesla alsoreserves the right to revise or discontinue specific Roadside Assistance services at any time without notice orrefund. View the latest videos in the Tesla Video Guides designed to educate you on product features. Last updated on April 18th, 2023 at 11:16 pm It is not uncommon for your Tesla rearview mirror to develop a fault; it may pop off from the ball and socket joint if you push it too hard or disconnect due to impact during a crash. Editorial Note: The content of this article is based on the authors opinions and recommendations alone. Economy: $30/year, Cold Country: $40/year, Deluxe: $55/year single or $100/year family, Premier: $95/year single or $180/year family. is good for four years or 50,000 miles. Only an authorized driver of the Tesla is covered under roadside assistance. Service Provider Application Roadside Service Providers such as Towing Companies, Roadside Repair and etc, please fill out the Independent Service Provider Application Form below. 2023 Compare.com. In general, its best to call as soon as possible to minimize wait time. The Tesla smartphone app provides a different access method. Tesla does not list all the available services through its roadside assistance team, , For all services not listed, we are still equipped and ready to assist you. Simply contact roadside assistance, and the. The automaker claims that it covers more situations than what's listed on the website. If you need Roadside Assistance, you can call Teslas support line, and they will assist you with your issue. But since Tesla has a different level of uniqueness, youll wonder if you should hand-wash your Tesla, Read More Can Tesla Go Through Car Wash? Tap Request help to submit your roadside assistance request. You can request immediate roadside assistance from the bottom of the Tesla app home screen. Compare.com can help you find and compare a wide range of pre-owned EVs in your area. We are a mobile 24/7 Fleet Service that operates the Entire Charlotte Metro and . All you have to do is call 877-798-3752 to get help. Calls Tesla service, tells them somethings wrong, they send a wrecker, tow it to SC, then come to find out your kid could figure out how to turn it on. Get a quote on Commercial and Fleet plans. threshold and want to continue using roadside assistance, you may want to look into finding an auto insurance provider that offers this with its policies. Something went wrong while submitting the form. However, roadside services usually limit how many times you can call on them per year and price limits per event. To ensure that all Tesla users have convenience on the road, the company makes this service available 24/7. In your request, include any information that may help our team locate you and best understand the condition of your vehicle. and extends for 4years or 50,000 miles (80,000 km), whichever occurs first. These services are transferable with the resale of the vehicle for the time remaining on the coverageperiod, provided Tesla has been notified and provided sufficient proof of the change of ownership. program updates Road America is now an Agero owned brand. Providing extra information, as previously mentioned, is highly recommended. Ways To Contact Tesla's Roadside Assistance. Our . Katherine has also worked as a teaching assistant at Wilfrid Laurier University, where she obtained a degree in English Language and Literature. If you're ever in an unsafe location, contact emergency services. Instead, the Tesla Model S is equipped with a technologically advanced Tire Pressure Monitoring System (TPMS). Roadside assistance is a service Tesla offers to assist drivers of their electric vehicles in the event of a breakdown or other road-related issues. Drivers can find the current numbers for other countries on Tesla Service Service subscriptions and resources for independent businesses and individuals involved in the professional maintenance and repair of Tesla vehicles. When it comes to car insurance, there are several factors to consider beyond monthly cost. How Long Does Tesla Roadside Assistance Last? Privacy & Legal. Thank you for your interest in our commercial roadside assistance program! Teslas roadside assistance is a great service during the warranty period for covered services. Having peace of mind while you drive your Tesla is something you should strive for. I "think" its during the new car warranty period, which is 4 years / 50k miles, but have not researched that. I also cancelled my AAA membership after 40 years. But what exactly does Teslas roadside assistance cover and how does it work? The technician will come to your location and provide you with a temporary key or program a new one on the spot. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Im so glad I downloaded the app! Erza S. Instead of including a spare tire, Tesla uses an advanced Tire Pressure Monitoring System (TPMS) and offers free roadside assistance to valid warranty holders. And a local technician will be available to assist you. Your submission has been received! If the vehiclewas not purchased directly from Tesla (for example, purchased as a used vehicle), it is the responsibility of thenew owner to notify and provide Tesla sufficient proof of the change of ownership. So, if a Tesla vehicle requires Roadside Assistance, the owner can request the service through the Tesla app or by calling Teslas support line. Find out how much you can save, today! And the tow fee depends on the tows distance and the type of vehicle you own. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. which are incurred as a result of accident/collision, vehicle abuse or negligence,racing, vandalism or any other exclusions or limitations described in the New Vehicle Limited Warranty. Also excluded are services for snow tires, installing and removingsnow chains, and any fines, fees, damages or taxes associated with impound or other towing as a result of actualor alleged violation of any laws or regulations. They will tow you to the nearest Tesla service center for free within 500 miles anything over 500 miles will incur a fee. The first step is opening the app and selecting the 'Roadside' option. How Your Job Title Affects Your Car Insurance Rate, How a Car Insurance Lapse Affects Premiums, Insurance Increase After an Accident: Real-Life Examples. doesnt cover it, this doesnt mean Tesla cant help. You can do this by calling Teslas Roadside Assistance number, available 24/7, on the Tesla website, or in your vehicles owners manual. You can also include your location and the state of your car. It is transferable to a new owner of the same vehicle provided that the coverage period hasn't expired. Been providing roadside assistance professionally for over 10 year. can help you determine if an EV is right for you. Its included in battery and drive unit coverage in Teslas New or Pre-Owned Vehicle Limited. Choose the issue youre having with your vehicle and add any additional details necessary. So you or your family can request roadside assistance. I've been driving around my new Camaro and just remembered I still haven't gotten insurance. Last updated on April 18th, 2023 at 11:16 pm. You must log in or register to reply here. First, you can call the service at 1-877-798-3752 if youre in the U.S. or Canada. Transportation back to the service center after repairs are complete, Damages caused by accidents, collisions, objects hitting the car, and damage caused by road fixtures, Reimbursement for third-party roadside assistance.