And because you didnt use an approved payment method, you cant dispute the transaction. Save up to 50% on annual plans. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. We had to remove your listing because it didnt follow ourCounterfeit policy. In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. Some sellers simply may not know their items are not real, while others knowingly list inauthentic items and don't think they will get caught. Email us at reviews@businessinsider.com. ath Power Consulting was compensated by Aura to conduct this study. Obviously, they do not because they are a bunch of incompetent double-crossers. PayPal Seller Protection exists to help sellers trade confidently on eBay. Below, I break down how it works for both buyers and sellers. eBays security systems can only protect buyers and sellers when transactions occur directly on the website. Sellers of popular and desir. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. Also since you have been warned of such you on the list to be checked. The only thing he said was for me to post the receipt in my listing to prove I bought it. 18-05-2022 7:57 AM. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. Ok. another thing I can think of is the controller you sell may have the built similar to . All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. Lego is really protective of their wares and their products. The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. Open a refund request with the seller. All adult members get all the listed benefits. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. Software, music, movies and other media must be original and not unauthorized copies. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. More specific details are provided below. Here's the situation. In cases where a buyer accuses a seller of providing counterfeit products, ebay nearly always sides with the buyer. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. The service is free to buyers and covered by eBay's Money Back Guarantee. We welcome your feedback. There was another seller on these boards recently saying the same thing.their 'customer minifigs' were being pulled as being counterfeit. QUOTE eBay is very aware that scams occur on the website. Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. The one thing that I'd recommend is that after you make your listing, go to your closet, select the listing and hit edit, next, list. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. Taking action within the required time frames. But scammers also list fraudulent or fake goods and try to get you to pay full price for them. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. 12-30-2021 In one example scammers contacted AT&T customers and told them eBay would pay half of their cable bill if they paid six months upfront using eBay gift cards. You can do this multiple times a day if you want. They readily cooperate with law enforcement. You can report an issue with a seller to eBay directly here. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Along with photographing everything, try to record any identifying details about the item. Read reviews and feedback before purchasing to see if anyone has reported being scammed by the seller. eBay are only concerned with issues that affect their own profit margins. The selling of fake or counterfeit items is illegal. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. I also cannot relist items that are pulled because eBay makes them disappear from my account. If youre the victim of an eBay scam, there are steps you can take to recover your money and protect others from the scam: eBays Money Back Guarantee helps protect buyers and sellers. Read our first-ever Corporate Social Responsibility Report. We just accept it and move on. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. 133131337637 - New Adidas 2018/19 Manchester United Pogba Jersey - XL - NWT Climalite $120133147431765 - Nike NFL Baltimore Ravens #57 CJ Mosley On Field White Jersey Size: Large Mens, Ebay Says my items are counterfeit and won't tell me why. The online auction site launched in 1995, and scammers have used it ever since. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. Basically I find good items off Amazon and resell them on eBay. I feel like eBay never has the sellers side and we are the one who makes them their money. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Nonetheless, the site is saturated with imitation merchandise. Dollars. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. Hmm The word custom and lego makes it a fake if you have yet to figure this out. Always log in to your account before contacting eBay support. Keep going and you will not be selling on ebay for long. You were suspended for relisting pulled items. Its unfair they side with the buyers all the time. If you find an item on eBay that you think is fraudulent, report the listing directly. We dont allow counterfeit items, replicas, or unauthorized copies to be listed on eBay. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. Next, look at where the item was manufactured. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. 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Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. Just because you didn't get all of them pulled originally, was not an indicator that only those pulled were in violation. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. A buyer will offer to purchase your item and send a larger payment than required. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Digital content (including NFTs and other intangible goods), Real estate, websites, and businesses for sale, Look for warning signs of a scam such as not receiving a tracking link, or getting tracking information that doesnt work.. Document everything throughout the purchase and delivery process. Please read the FAQ and rules before posting. I don't think it was from a vero member because it was two listings from different brands. They then try to trick you into rushing through a purchase so youll ignore any warning signs of a scam. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. But I want to clear something up here: With all the strides the company has made to protect buyers, that reputation is undeserved. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. 12-29-2021 If you do, you will be permanently banned and never be allowed to sell on eBay again. So I get an e-mail from ebay saying two of my items are counterfeit. Always do your research on the seller by reviewing their feedback and selling history. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. Activity on your account didnt follow our policy. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. In this scam, fraudsters take advantage of eBays seller protection program. Coverage may not be available in all jurisdictions. You dont need to be a rocket scientist to know that. Ranked #1 by Security.Org and IdentityProtectionReview.com. For example, youre more likely to get your money back if you use a credit card or your paypal account [, Send fake emails to eBay users who didnt win an auction item and claim they have a second chance to buy it., Use the eBay messaging system to indicate theres a second chance to buy an item, but request that you wire the purchase price amount to a non-eBay email address. Record any serial numbers or unique codes. So, I cancel the order and sent in a statement. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. If you buy them, we get a small share of the revenue from the sale from our commerce partners. as well as other partner offers and accept our. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. Before I learned about this program, I would have steered clear of buying a watch, bag, or anything else that's highly collectible simply because I'm not an expert in those areas, but with eBay Authenticate, I wouldn't hesitate to do it. These are printed bricks (may or may not be lego bricks) from the site you indicate you bought from. Who in their right mind would agree with this level of incompetence? If eBay claimed your items to be fake, Id bet you would be upset at them too. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. if you receive a counterfit item you use the MBG to open a not as described case to get your money back. The certification service includes fulfillment to the buyer and is available to select brands of handbags, watches, and sneakers. Omg I JUST heard that same story!!!! E bay in many cases are making more profit than the sellers. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. He immediately cancels the order and requests a refund. Take time to read through the listing and check the details. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. Call 844-280-8229 now. In the future, please ensure items you list for sale on eBay are authentic. My paypal was recently suspended and eBay said they got a court order to do so. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. This is a major benefit as some sellers on eBay don't offer returns. Get ExactlyWhat YouWant On eBay. Listings need to follow these guidelines: Take original photos that are large and clear, showing multiple angles and all details, Do not hide or blur logos or any parts of the item, Do not list an item if you are not certain it is authenticor if an authenticator has been unable to confirm its authenticity. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. There is so much scamming going on Ebay, Sellers dont have a chance. Thats why eBay has a legitimate Second Chance Offer program that sellers can use when they have more of the item, the winning bidder didnt pay, or the reserve price wasnt met.. Im concerned this is a scam. Removing them protects sellers and their buyers from buyer protection claims and financial loss. How Fake Stuff Ends Up on eBay I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. To my dismay, they suspended my account. If you've come to terms with never owning your dream watch or designer handbag because of an egregious retail price, eBay Authenticate can make it a feasible reality. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. Ummm, you do know eBay is a e-commerce business, right? A chargeback is essentially a forced refund: the bank (or PayPal) cancels a transaction, taking the money back from you and returning it to the buyer. Knockoff electronics, such as headphones or accessories like a charging cable. The main reason to keep everything communication and payment on eBay is to take advantage of the platform's seller protections and money-back guarantee. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. Check the fine print of any listing that you want to bid on, and be sure you understand the sellers return policy along with whether the item is covered by eBays money back guarantee. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. The scammer will ask for the victims gift card number to use as payment. You can make and print such but can not use copyright logos such as lego or any other trade marked or copyrighted (right owners) names etc Oh and as for you getting hit when other do not: easy, the bot found you, and or your listings are being reported. Then you go on to say that the items are not available on TMCs site. Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. You can purchase syndication rights to this story here. If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. Ebay doesn't decide if something is fake or not. That is true because TMC did NOT make the item so you can't call it a TMC item. The buyer then tried to repeat that same scam several times. eBay . by 12-30-2021 Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. This scam is particularly hard to catch since, on the surface, everyone comes out ahead. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. Welcome to the Selling board! They remove it and tell you not to relist. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. 2023 Comparitech Limited. Image by Jo Zixuan Zhou The Balance 2020. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. But bottom line, eBay pulled your lisitings, you relisted, eBay pulled them again. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. Why does eBay have this policy? The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe you're purchasing the real thing. Just ask MegaBloks. The item you get doesnt match the sellers listing. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Altho you state they are authentic, once you are on eBays radar, your account is scrutinized at a closer level. No they dont. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. I have checked thoroughly and this item doesn't breach. Software, music, movies and other media must be original and not unauthorized copies. Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. This sounds exactly like the issue Im having! In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. She got her full refund back and kept the ring! Reported twice an item well before the end of the listing, but allowed to continue to the auction end. What is the policy? If so, look closer. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Did Scammers Use Your Credit Card? She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. But a search through eBay's recently sold listings is truly bizarre. Well, eBays email claims they are educating me as to why my items that I have receipts/invoices for are fake. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. Perhaps if eBay banned such sellers with a zero tolerance poli. Try searching the board for those two items and see if you find something. ebay doesn't allow it, but they cannot check every item so they have the money back guarantee. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. Authentic autographs and autographed items can be highly sought after items, and in some cases may be extremely rare and valuable. eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded.