Please make sure to check the itinerary the day of to make sure the All aboard time has not changed. Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit The main dining room may not always be available at breakfast and lunch times. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise | Royal Caribbean It will be on your stateroom door by approximately 1:30 pm. Royal Caribbean Singapore | General Information Booking Conditions Guests may do so by providing an additional gratuity to their SeaPass onboard account or a cash gratuity at their discretion. Learn More. If a guest is in violation of this stateroom policy, a cleaning fee of US$250 will be applied to their SeaPass account and may be subject to further action pursuant to the Consequences Section of the Guest Conduct Policy. Activities, reservations, and port arrivals and departures are on ships time. WHAT ABOUT GUESTS WITH SPECIAL NEEDS AND DIETS? Port agent address: Wallem Shipping (Singapore) Pte Ltd, 991 Alexandra Rd, Singapore 119964 For Alaska Cruise tour guests, transfers are not included except in Vancouver. The cost is approx. A. Times may vary by ship. Please plan to get to the terminal then - not before or after - so you board smoothly. Motorcoach Driver: US$4 a day per guest. When youre onboard, the right look will vary by venue, time of day, and activity. Quench your thirst onboard with the best value on your favorite drinks. There are several seating times for meals in the main dining room. We strongly recommend that you have a fully comprehensive travel insurance policy to cover any such eventualities. The cost will be charged to your SeaPass account. Homepage - Guest Terms and Conditions In the event of strikes, lockouts, riots, weather conditions or mechanical difficulties, or for any other reason whatsoever, Royal Caribbean may at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obliged to, substitute another ship or port of call, and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. We reserve the right to vary minimum age limits without notice where local laws require or where necessary or desirable deemed. Touchless boarding: Guests who check in on the mobile app dont need a paper boarding pass. This applies to all stateroom categories onboard. Ashore, youll need comfortable walking shoes or hiking boots. LEARN MORE ABOUT OUR AIR2SEA FLIGHT PROGRAM. We have a dedicated Group Shore Excursion team that is ready to assist with your . Subject to prior approval with the pursers office, you may also settle your account with US dollar travellers cheque or a US dollar cash payment. Each guest, or if a minor, his or her parent or guardian, shall be liable to and shall reimburse Royal Caribbean for all damage to the ship and its furnishings and equipment, or any property of the ship, caused by any wilful or negligent act or omission on the part of the guest. Dont forget to pack your passport, other cruise documents, valuables and medications in your carry-on bag. Both Genting and Royal Caribbean cruises to nowhere depart from the Marina Bay Cruise Centre, located at 61 Marina Coastal Drive. More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. These were basic items like New York strip steak and pasta bolognese that appeared on the menu every night. Dangerous chemicals: Including bleach, paint and other flammable liquids. Start planning your next cruise vacation by selecting a destination and departure port. They will issue you a Passenger Cruise Card, which will serve as your identification card for boarding and reboarding the ship. Certain conditions (for example, use of tenders) may prevent guests with wheelchairs from going ashore at certain ports of call. We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. Breakfast Open Please note that at any point in the process it is at the Master/Hotel Director/General Managers discretion that any child and their parent/guardian be disciplined or disembarked from the ship. All schedules, itinerary destinations, hours of arrival and departure, hotel and/ or conveyances and other aspects are subject to change without prior notice. Please try again later. Royal Caribbean International,, 2804-1188 If you wish to be more flexible and in casual dress, breakfast, lunch and dinner are also served in alternative locations. Royal Caribbean reserves the right to ask for proof of age, revoke or otherwise restrict drinking privileges of any guest, regardless of age. Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family. see, and some recommendations for what to bring: Please visit the Guest Relations desk for additional details. My Family Time Dining is available onboard selected sailings for the earliest dining time only (varies by ship and sailing). To provide you with a cruise offer, please ensure the image you upload is your best cruise line casino offer and includes the following fields: Only one Offer Match submission can be submitted per recipient. Dining requests are subject to availability, however we will do all that we can to accommodate requests for guests with specific medical issues. Medical-grade cleaning: Our new sanitization protocols rival those at the best hospitals, using EPA-certified disinfectants and techniques like electrostatic fogging to clean frequently and consistently. If a child is cruising under your supervision and exhibits dangerous and disruptive behaviour (i.e. Day 3 - Penang, Malaysia. Items may be deposited for safekeeping at the Pursers/Guest Relations Desk. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. For more details about how we use your information, view our Privacy Policy. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Practice hand hygiene: Youll find hand sanitizing stations at the entrances to all venues and in high-traffic areas, like dining rooms and elevators. Preparing to Leave You may also want to bring a raincoat, hiking shoes, and a travel umbrella. By car: Follow signs to Marina Coastal Drive. Please contact us if you have already reserved your cruise and do not meet this requirement. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Casino Royale 1. There are no self-laundry facilities aboard. hren@wallem.com Cigar and pipe tobacco is limited to designated outdoor areas. Any offers, future credits, payments or claim settlements accepted by you while on board the ship constitute to full and final settlement of your problem. Upload an image of your current cruise line offer, including your name, stateroom category and offer expiration date. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. We regret we must reserve the right to refuse to allow anyone to travel in accordance with EU Regulation 1177/2010. Youll need your passport and cruise documents to board the ship. Royal Caribbean International kindly asks all guests to please observe the smoking policy. D) Complete required information and click Submit E) Select Guest(s) and click Begin check in Play smart, swim smart, stay safe 2. To ensure you do not miss out on your chosen shore excursion, we strongly recommend that you visit our website RoyalCaribbean.com.sg to reserve your place. How Can I Make A Payment On My Booking? | Royal Caribbean Cruises Smoking is not permitted inside any stateroom and any stateroom balcony. the parent/guardian will be held accountable. This offers children an expedited service during first dining seating and then they are transferred to Adventure Ocean. Outdoor areas near restricted areas, food venues, and kids play areas and pools will not allow smoking. Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. My Royal Cruise: Pre-Cruise Deals - Royal Caribbean Cruises Day 6 - Hambantota, Sri Lanka. Even when you are tight on time, theres a perfect option to fit your schedule, such as a 3 day-2 night cruise from Singapore On an ocean cruise you have unlimited opportunities to dive deep into the wonders on your ship. Getting Pampered We cannot accept any liability whatsoever for any mistakes or any incorrect/ inaccurate information which results from the use of any out- of-date brochure. 61 Marina Coastal Drive, Singapore By clicking submit, you will automatically be enrolled in the Crown and Anchor Society. Please try again. Royal Caribbeans liability for loss or damage to property shall be limited otherwise in accordance with the provisions in the Cruise Ticket Contract. Weapons and drugs: Firearms, ammunition (including realistic replicas), sharp objects, including all knives and scissors, (personal grooming items such as safety razors or scissors with blades length less than 4 inches are allowed), illegal drugs/substances, and CBD oil/CBD products. UPDATE TO YOUR CRUISE RESERVATION? Tour Director: US$5 per day, per guest. Offer Match is only available to recipients who have: If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. Radio devices: HAM radios and baby monitors. The Malaysian Ringgit is a non-internationalized currency. Forex offices are widely available in the ports of call, should you require to purchase Malaysian Ringgit. Some members of our security team are equipped with body cameras as part of their uniform. On Oasis class, smoking is not permitted in Central Park or the Boardwalk neighbourhoods. Learn how well work together to ensure you board and stay healthy so you can have a great time on your cruise vacation. Should you wish to book either of these options, then please contact Royal Caribbean offices or your travel agent who will be happy to help you. Alternatively, guests may prepay gratuities prior to boarding by calling Royal Caribbean or your travel agent. At the terminal By rail: Board the North-South Line towards Marina South Pier and disembark at Marina South Pier Station. The shows labeled as "Reservation Required" will need to be reserved. Once onboard you can make reservations for dining and entertainment. Itinerary Overview. The transportation of guests and baggage on Royal Caribbean ships is governed by the terms and conditions of the Cruise Ticket Contract included as part of the cruise ticket. Enjoy the best activities onboard Royal Caribbean Cruises. Traditional Dining (early/late dining): Dinner selection for guests who have chosen a set dinner time for the entire duration of the voyage. You can unsubscribe at any time. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. Oversold Royal Caribbean Cruise Offering Massive Incentives Doing so before you arrive means the easiest boarding experience. Dress to impress with collared shirts, dresses, skirts, and blouses, or Tender: Small boat used to ferry guests from the ship to shore when docking isn't possible. Royal Caribbean Prior to obtaining your SeaPass, use your SetSail pass for purchases. Your muster location for the mandatory emergency drill onboard is printed on your SeaPass. Traincar Host: US$1 a day per guest. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. If the results are at or above 37.5 degrees Celsius, or they show other symptoms, well perform a secondary screening. With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. Shorts are welcomed for Nursery (6-36 months): Call 26001 from a ship phone Please check your Cruise Compass for times and locations. Casino Promotions | Royal Caribbean Cruises Any condition requiring medical treatment or attention must be reported to Royal Caribbean in writing when the booking is requested or, if such condition arises after the booking is requested, prior to the boarding date for that guests cruise vacation. Please stay in your staterooms and away from guest corridors between these hours. You must therefore ensure that you check all details of your chosen holiday with your Travel Agent or with us if booking direct, at the time of booking. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Do your guest safety briefing digitally 2. We regret we must reserve the right to refuse to allow anyone to travel who, in our reasonable opinion, is physically or mentally unfit to travel or will or may require care beyond that which any traveling companion or we ourselves can reasonably provide. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. These areas may vary from ship to ship. Dcouvrez nos itinraires de croisire et choisissez la chambre qui correspond vos attentes et votre budget parmi notre slection. Royal Caribbean International - - Chan Brothers Travel Royal Caribbean Singapore: Cruises and Ocean Getaways Back to Main Menu Up to $550 off + 50% off all guests + Kids sail free* SALE ENDS IN 03 hrs 45 mins 51 secs Book Now Cruising to Any Destination Departing from Any Departure Port Leaving Any Date Search Cruises QUICK GETAWAYS STARTING FROM [price] BOOK NOW 5-7 NIGHT SAILINGS STARTING FROM These charges are considerably higher than medical costs in your home country. This system allows you to charge all onboard purchases by presenting the card that is issued to you upon boarding. The Pursers/Guest Relations Desk is open 24 hours a day to answer any questions you may have. Guests who violate this smoking policy may be subject to further action pursuant to the Consequences Section of this Guest Conduct Policy. Smoking areas Royal Caribbeans onboard staff and crew await our guests with personalized Gold Anchor Service. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. Items to leave at home Getting to port of Singapore Helpful Singapore port information Healthy sailing Royal Caribbean App While Royal Celebrity Tours Inc. or another affiliate or subsidiary or parent company of Royal Caribbean (collectively referred to as RCT) will arrange for the land tour component of your cruisetour, they do so only as a convenience to the passenger. A nominal charge will apply for room service. Start planning your next cruise vacation by selecting a destination and departure port. Contact Us | Royal Caribbean Cruises Make sure you're connected to WiFi-Guest-Spectrum on the ship, You don't need an internet package to do this. Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. Your friends and family can contact the ship by dialing 1-321-953-9003. Find your Zen with one of our Spa & Fitness Packages. In addition, Royal Caribbean shall not be required to refund any amount paid by any guest who must leave the cruise vacation prematurely pursuant to the either policy, nor shall Royal Caribbean be responsible for lodging, meals, return transportation or other expenses incurred by the guest or for any consequential or punitive damages. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Additional items we recommend packing include: If you are planning to check in your bag to have it delivered to your stateroom, we recommend packing a small bag of essentials to carry onboard. If guests are sailing out of terminals with facial recognition, well clear them for boarding without even needing to see their boarding pass. pantsuits. You can check out towels at the main pool with your SeaPass. Before your cruise Locate a Travel Agent. Under no circumstances does Royal Caribbeans responsibility extend beyond the ship. HOW AND WHERE DO I CHECK-IN FOR MY CRUISE? Your booking is governed by Singaporean law. To receive appropriate assistance, you must be sure your travel agent notifies us at the time of booking of any special need and other relevant information. Electronic Documents | My Cruises Dashboard | Royal Caribbean Intl. Just pack and tag your bags before placing them outside your door before midnight on the last night of your cruise vacation and well carry them off the ship for you. Please note: that by purchasing your shore excursions in advance you will avoid the need to visit the busy Explorations Desk onboard the ship. Start planning your next cruise vacation by selecting a destination and departure port. Get support by Phone or Email. If you are unable to locate your entire checked luggage or notice that your luggage has been damaged, you should notify your air carrier before leaving the airport by: Filing a damaged or missing luggage claim (Property Irregularity Report), your airline will provide you with a baggage claim ID; Notify your air carrier that you are a cruise line guest and the name of the ship youre sailing on; Provide them with a copy of your Travel Itinerary and the cruise line phone numbers, so that they can ascertain where the ship will be berthed at each port of call. Proof of certification is required for all scuba tours. 866-562-7625. Unleash your inner foodie at our specialty restaurants when you save with our packages. You can either remove a Guest from dining or shore excursion reservation or cancel the entire reservation (within the cancellation policy) with the app. We are here to help with reservations, Crown & Anchor memberships and general questions. For more information on your rights please contact us. 100% fresh, filtered air: Our HVAC system continuously intakes 100% fresh ocean air, filtering it for all indoor rooms and areas. In the unlikely event you have reason to complain during the cruise, you must immediately notify the Pursers Desk and the provider of the service in question (if not us). 15 Night Ultimate India, Sri Lanka & Malaysia Cruise | Royal Caribbean For guests making bookings which involve cruise itineraries where the place of departure or destination is a member state of the European Union where this Regulation applies, subject to such not being in conflict with Singapore law, we limit our liability to you for death and personal injury or loss of damage to luggage. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. Make your travel experience seamless with the lowest airfare guaranteed, nonstop flights to get you to your cruise, assured arrival at the ship and 24/7 support from our specialists. Jackets, sport coats, and blazers are snazzy and welcomed. and will dispose of containers holding alcohol. The hold is used to secure funds for anticipated onboard purchases, and will be released once your final charges are settled at the end of your cruise. WILL MY FRIENDS AND FAMILY BE ABLE TO CONTACT THE SHIP? Royal Caribbean disclaims all liability for damages for emotional distress, mental suffering or psychological injury of any kind, under any circumstances, except to the extent such disclaimer is prohibited by 46U.S.C.183c.(b). Any dispute between a guest and Royal Caribbean (or its agents, independent contractors, concessionaires and suppliers, together with the employees and servants of each of the foregoing) in connection with a guests cruise booking or cruise vacation shall be litigated, if at all, exclusively in and before a court located in Singapore to the exclusion of the courts of any other state, territory or country. Although scheduled times are published for the Alaska Railroad trains, track conditions and other rail traffic may result in significant variations from the published schedule. Day 3 - Penang, Malaysia. In a unique situation, one Royal Caribbean International cruise has been oversold, and the cruise line is offering . Please note: that dining times and seating requests cannot be guaranteed and are on a request basis. RCT cannot assume responsibility for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Royal Caribbean. Guest may also inquire at Guest Services for the location of the designated smoking areas onboard. Browse and book directly from the app, or stop by the shore excursions desk to make a reservation. No internet package required. IS THERE WIRELESS COMPUTER ACCESS ONBOARD? Reserve your shows on the Royal Caribbean app: If you have a preference, you should make this known at the time of booking. Flight information must be provided in order for the transfer to be confirmed. Pack your bags and place them outside your stateroom door by midnight. Blackout dates may apply. Subject to our Booking Conditions Royal Caribbean International is not responsible for any injuries or losses sustained whilst guests are ashore, whether on an organised excursion or otherwise.