Explore subscription benefits, browse training courses, learn how to secure your device, and more. Look for HP Printer driver. If your printer isnt listed, tap or click Add a device, and then select your printer to install it. Exploring today's technology for tomorrow's possibilities. Find out how to install a printer in Windows. Right-clickCommand Promptto selectRun as administrator, and then clickYesif prompted for permission. Start by running the printer offline troubleshooter in the Get Help app. In most cases, all you have to do to set up a printer is to connect it to your PC. Uninstall and reinstall your printer Step 4. And hopefully, one of these solutions can fix code 45 error. Here's how to go about it: If it shows the best device driver already installed, you can still give the manual option a try. 2. Then select the printermanufacturer from the left column, andthe printer model from the right column. If you have a wireless printer, ensure it is properly paired with your device. Automatically update the driver: if you dont have time or patience, you can do it automatically withDriver Easy. For more advanced help, see Fix network connection issues in Windows. It could do all the heavy lifting for you. If the issue persists, let'sdo a root uninstall and reinstall of the software: Unplug any USB cable, if any, before doing this. You can search for a driver on the manufacturer's website. Sometimes power-cycling your printer can resolve the issue. However, if you're confident the installed driver is correct, select Use the driver that is currently installed. (If you want to share your printer with other devices on your network, selectShare this printerand enter the name and location.) Click here to download and know more about the app. Please wait while Windows updates the list of printers. Agree to the End-User License Agreement, then click Next. Microsoft may have jumped the barrel with Windows 11, which launched with a slew of faults and flaws. 86K views 2 years ago Error Code 45 is a quite a common issue with device manager encountered by many Windows users. To find out whether thats the root cause, you should try updating your device drivers and see if that makes a difference. Find out how to install printer drivers in Windows. 3) You may see a popup saying Enter the passkey provided by your support professional. Install the latest driver for your printer, Step 5. If the troubleshooter is still unable to connect your printer, turn to your printer manufacturers website for a better understanding of why the connection is misfiring. 2. In this case, contact your Internet service provider to assign different names to both the networks. While there, type troubleshootingand press enter. Right-click the device and select the Properties option.. Right-click the Start Menu and choose Device Manager. 1. To uninstall: Hold down the Windows key and type R . If you have a new wireless printer that hasnt been added to your home network, read the instructions that came with the printer and check the printer manufacturers website to learn more and to get up-to-date software for your printer. Ask the community You might need permission to install some printers. Select the WiFi network and enter your password ***** follow onscreen instructions to connect to your WiFi network. 6) Restart your computer, then open Device Manager to check if the Code 45 issue has been fixed. Install software from the printer manufacturer. If the system cannot install the printer automatically, you can reinstall it manually. This is the easiest way and a common way to fix the 45 code error, and many people with this problem think it helps. In the event that your Windows computer does not recognize your printer, return to your Devices tab under your Windows settings. Well walk you through how to connect a printer to your computer, laptop, or handheld device. These are the general steps to connect a wireless printer to a Wi-Fi network: Power on the Wi-Fi router and the laptop. In Windows, search for and open Programs and features, 4.) To see the Start Here sheet, go to the Epson support main page, select your product, select Manuals, then click Start Here. Need to quickly transform the content on your 6-inch screen into letters and images on an 8 x 11-inch sheet of paper? Additional printer drivers and support might be available if you update Windows. 1] To run the Hardware Troubleshooter, click on Start and then click on the gear like symbol which opens the Settings page. Windows releases updates periodically to fix existing bugs within the operating system. If you keep the updates paused or don't let them install on time, you're likely to run into unforeseen issues. The app allows you to print from your Android phone or tablet and is even downloadable on your laptop. Make sure that the printer's USB cable is properly connected from the printer to your PC. Select the printer you want to uninstall,select Remove, and then select Yes. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Ten Computer All Rights Reserved. Download Driver Booster, follow the installation guide to install it on your computer. All rights reserved. Your printer might appear offline if it can't communicate with your PC. If you can't find it, contact your network administrator. Available printers can include all printers on a network, such as Bluetooth and wireless printers, or printers that are plugged into another computer and shared on the network. After it scanned your all devices, it will tell you how many of them need an updated driver and how many are missing drivers. Method 1: Run hardware and devices troubleshooter and check. Much like their clever competitors, Android technology continues to evolve with the times and gives people on-the-go even more freedom from their computers and desktops. I checked that thr printer in connected to the same wireless network and it is on the same network. Once done, please download and install the software from here: If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers! 3. 1) Type Control Panel in the search box and click Control Panel to launch it. Use the HP Smart app to print and scan from your PC Check the cables (for wired printers). Find out how toset up a default printer in Windows. Karan is a B.Tech, with several years of experience as an IT Analyst. Windows 10 usually finds devices automatically when you plug them in or turn them on. Sometimes it just takes a little direct plugging to fire things up. Select Add Device and your computer will do the rest to complete the wireless configuration, Within your Apple settings, select WiFi to see all available networks, For seamless processing, make sure both your iPhone/iPad and printer are connected to the same WiFi network (This is especially important in office settings where multiple networks may be hooked up), Open the app on your Apple device that you want to print from, Once youve got the right document, tap on the apps share icon, Within the list of shareable options, tap the "Print" icon and select your printer, Your device will present a print preview page that will ask how you may want to customize the print job and how many copies you want to be made, Once youve finished entering the information, tap "Print" and the job is complete, Click the three stacked dots located at the top right corner of the browser window, Scroll down the Settings page and click "Advanced Settings", Scroll down to printing and click "Google Cloud Print", Select the name of your wireless printer after making sure your printer is on, Launch the Play Store from your devices home screen, Type Cloud Print into the Play Store search field, Select Cloud Print by Google Inc. and install the application, Open the file that you want to print from your device (This could be located in your Photos, Email, Docs, etc. Then right-click on the search result and choose Run as administrator. In Windows, search for and open Devices and printers, 5.) In this window, you can see the files, registries, disks, and startup programs contain how many items that pose threats to your PC. This tends to happen with older printer models that arent quite compatible with your computers current operating system. However, if your printer is connected directly to your computer locally, select Add a local printer or network printer with manual settings and then selectNext. Senior Writer for Windows, and Security, how to temporarily disable the Microsoft Defender firewall. Technical assistance and software updates from Windows Update that help protect your PC are no longer available for Windows 7. For more info, seeDevice support on Windows 10 S. Ifa USB printer port is missing, see USB printer port missing after disconnecting printer while Windows 10 (version 1903 or later) is shut down. Disclosure: Our site may get a share of revenue from the sale of the products featured on this page. Clean reinstallation of Pre-installed HP drivers. Lillian is a technical writer and a tech enthusiast who loves to share technical tips and solutions to computer problems. In this case, manually uninstalling and reinstalling your device driver may help you out. 8) Reboot your computer and check if code 45 has been resolved. Type in the following command and press Enter. As the error message suggested, this hardware device may not be detected by your computer, so your system fails to recognize your device. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. 6 Lsungen fr den Fehlercode 45 im Gerte-Manager: Dieses Hardwaregert ist zurzeit nicht an den Computer angeschlossen. Step 3: Update your settings You can try the following 7 solutions to fix code 45. In that case, you can run chkdsk to fix your problem. 5) Restart your computer and relaunch Device Manager. For this reason, your next reasonable step should be to check for driver updates and ensure the drivers are up-to-date. If you have trouble using Driver Easy Pro to update your drivers, please email support@drivereasy.com. Select yourprinter and then select Open queue. Select Ok 11.) Even when you think youve got the hang of connecting point A to point B, it takes a lot more than merely plugging in and out to deliver the right results. Scarica e installa il software necessario per inizare a stampare. The most common reason why you face printer issues is that you didnt choose your PDF printer as your default printing device or that you configured it to the incorrect port. If there is any problem, it will remind you. Type printui.exe /s and click Ok. (Note: there is a space in between printui.exe and /s), 9.) Here, you will find the Printer troubleshooter among the list of Windows troubleshooters. The opinions expressed above are the personal opinions of the authors, not of HP. Use the steps available here to remove existing printer software and drivers from your Mac PC. Press "Windows Logo" + "X" keys on the keyboard. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Type cmd in the search box. She loves solving problems and helping others with challenges in dealing with technical problems. I just run the print doctor and the test print would not print. If the Get Help app is unable to resolve your printer issue, try the possiblesolutions listed: To find out if your printer is connected to Wi-Fi, see if your printer's built-in menu has options for checking its Wi-Fi connection, or check the printer's manual for instructions about how to add it to a Wi-Fi network. So you should run SFC to fix the problem. So updating device drivers related to error 45 can help solve this problem. Ensure your printer hasn't run out of ink or toner. The opinions expressed above are the personal opinions of the authors, not of HP. If you use wireless access points, extenders, or multiple wireless routers with separate SSIDs, make sure you're connected to the same network as the printer for your PC to find and install it. If you have any follow-up questions, please feel free to leave a comment below. As an initial troubleshooting step, we suggest that you run the troubleshooter for devices and hardware and see if it helps. I looked in propertes and device status i saw this message in hardware device is not connected to the computer. There is something else to try. You can also disconnect it once and repair it again to make sure there are no temporary glitches. Get Help automatically runs diagnostics and takes the correct steps to fix most printer issues. Look for HP Printer driver. A troubleshooter is an automated tool that can find and automatically fix some problems with your PC. Thanks to Google engineers, Google Cloud Print was created and designed to deliver seamless cloud printing. If it doesn't, follow these steps: Select Start > Settings > Devices > Bluetooth & other devices. Vedi software disponibile. Scroll through the list and select the port type that matches your connection. It has been a while since anyone has replied. Read the instructions that came with the printer or check the printer manufacturers website for instructions about how to do this. Then it will start SFC to search the damaged files which could be the reason of code 45 error. Next, run the printers wireless connectivity test. If you have multiple printers connected to your device, unplug them all except the one you intend to use. 4) To remove the popup, run Windows Powershell (Admin), and type msdt.exe -id DeviceDiagnostic in the Powershell, then press the Enter key on your keyboard. Turn on Wi-Fi on your computer or mobile device and connect to your network. Change a printer's status to "online" Related topics Find out how to install a printer in Windows. Start investigating the problem by running the Printer troubleshooter. Some people may fail to find Hardware and Devices Troubleshooter in Control Panel. Select the printer you want to uninstall. Here'show. If your printer's status displays "Printer in error state," there may be a problem with the printer itself. Clear and reset the print spooler, Step 6. You may want to check if your device drivers are up-to-date. Can you help? Step 2: Locate device installation settings. Check documents on compatibility, FAQs, upgrade information and available fixes. I had an option to print a test page. I tried to print but still not printing. Move your cursor to. Jump to the section that suits your needs: Note: Please check out this link if youre not sure how to check your Windows version: How to check Windows version [Easily]. 1. Download and install the driver yourself . Re-configuring the printer wireless settings may resolve the issue, let's try these steps: 1.) Date: May 22, 2021Tags: Hardware, Troubleshoot. Choose one of the options to update your drivers, and then the problem should be gone now. Click here to get more info andlearn what it means for you. If your printer still doesnt work, continue to step 4. This error occurs when your computer fails to recognize the connected device, so it can be the hardware or software issue. Check cables or wireless connection, Step 3. He's been writing on a variety of Windows topics for over three years, incorporating his expertise to teach readers how to get the most out of their Windows devices and resolve issues with the operating system. If you notice Code 45in Device Manager when checking the device status in device properties, dont worry. Click Install, then Finish. Reload the printer tray if it has run out of paper. 3. Click the search and type Windows updates and click on that option. Ironically, a new Windows update can also invite bugs that render your printer useless. If your printer isn't listed, click Windows Update, and then wait while Windows checks for additional drivers. In this case, contact your Internet service provider to assign different names to both the networks. 14.) You might need permission to install some printers. Supposing the problem remains after try this way, use the next solution. Once youve got all the pieces of the puzzle laid out and ready for configuration, plug the double-pronged end of the power cable into a conveniently located outlet. Which is better? Wait at least 30 seconds. Further, the error can also occur due to a corrupted or faulty Windows registry, probably because of some recent changes made. 2) ClickYesat theUser Account Controlprompt. Try removing and reinstalling the printer. For the error occurs if a device that was previously connected to the computer is no longer connected, to fix it, you can disconnect the device to your PC and then reconnect it after a while. If you see it listed right-click on it and choose Delete or Remove Device. Try removing and reinstalling your printer. If your printer is turned on and connected to the network, Windows should find it easily. After clicking this, the name of your printer - generally with the manufacturer name and model number - should appear as available. Then choose Command Prompt > Run as Administrator. Heres how to run a DISM scan: 3) The command prompt will once again display. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". On the next screen, select "Devices" option. Then, use the "Connect" option to reconnect your headphones to your PC. If those check out and youre still having problems, your PC may not be connecting to your wireless network. If it still does not appear, an option under the Refresh button should appear that reads The printer that I want isnt listed. Windows integrated troubleshooting guide will take over and search for available linked printers. I have done a clean installation of the drivers following your advice. Hardware and Device Troubleshooter is a built-in tool to find and fix basic problems with devices and hardware. Select the Start button, then selectSettings > Bluetooth &Devices > Printers & scanners.Open Printers & scanners settings. Select Apply and Ok on the Print Server Properties windows 12.) If not, you may need to apply other fixes. Verify that your printer is not in Use Printer Offline mode. Latest updates have been downloaded. Connect the power cord to the rear of the printer, and then connect the other end of the cord to the electrical outlet. When you select Add manually, you will then see five options to Find a printer by other options. However, it is highly rare for it to diagnose, let alone solve, the problem. How to Screenshot on HP Laptop or Desktop Computers. Here, scroll down and go to Uninstall updates located under Related settings. I had the option to click on internal test page, i clicked on that and nothing happend. Check to make sure that everything is plugged in, turned on, and ready for action. Click Next to continue. Follow these steps to confirm or update your settings. ), Tap the three stacked dots at the top right of the selected document and select "Print", Select the corresponding printer and tap the printer icon to complete the job. If you have a wired printer, make sure it's properly connected and that the cable connecting it to your device is in good condition. Using this method restores Windows to a previous restore point where you know your printer was functional without any error. Click on the Run button next to it to activate it. Use the HP Smart app to print and scan from your PC. Check cables or wireless connection Step 3. If youre using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. The blue light is stationary not flashing. Error Code 45 is quite a common issue with device manager encountered by many Windows users. 2. Locate the related driver you want to update, and right click it. On the right pane, in your device box's top-right corner, click the three dots and choose "Disconnect.". If your office printer isn't working correctly, make sure it isn't already connected to more devices than it's allowed to. 5) Check the device status in Device Manager to see if its been back on track. HP INSTANT INK, HP+ PLANS: INK AND TONER. Unplug and restart your printer. You can confirm the printer is working by printing a test page. Copyright 2009-2023 Easeware Technology Limited. I tried to print a word ducument and a box comes on screen that read 'could not start print job. First Time Here? The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation. To reinstall your printer, follow these steps: Make sure your printer is turned on and connected. 3) The command prompt will once again display. Detected operating system: Windows 7 (64 bit) Choose a different OS. Select the destination disk (Disk2) where you want to clone source disk to, and then click Next.. Running a DISM scan can help fix computer errors. Currently while typing this message i am connected to the internet with no problems. The print spooler is a file that manages the printing process. If you've installed the printer but it doesn't work, check the manufacturer's website for troubleshooting information or driver updates. Were always here to help. Many printers have a menu option to test the printers wireless connectivity. In the search box on the taskbar, enter %WINDIR%\system32\spool\printers, select %WINDIR%\system32\spool\PRINTERSin the list of results, and then delete all files in the folder. All these can be removed the time you hit Fix. If not, it could be safely assumed that the problem is with the hardware. These are the best solutions to fix Code 45 in Device Manager. I have checked that i am connected to the internet and i am. I clicked ok and a new box read 'An error occurred while printing the document'. Open Start. It is possible that your downloaded driver has become corrupted and needs to be reinstalled. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. The System Restore dialogue box will launch open. Note:After your printer is installed, you can keep it up to date with automaticWindows7 driver updates. Find out how toinstall a printer in Windows. Check documents on compatibility, FAQs, upgrade information and available fixes. (If your computer is connected to a network, only printers listed in Active Directory for your domain are displayed in the list.). 1] In the search box, type Command and then press CTRL+Shift+Enter. Make sure that the printer's electrical cord is plugged into an electrical outlet and that the power switch is turned on. Select Printer, then select Set As Default Printer, and clear Pause Printing and Use Printer Offline if they are selected. Step 2 On the next screen, select "Devices" option. Common problems for INSTANT INK, HP+ PLANS: INK AND TONER, We would like to share some of the most frequently asked. Click the Startbutton, and then, on the Start menu, click Devices and Printers. He is a passionate Windows user who loves troubleshooting problems and writing about Microsoft technologies. hardware device is not connected to the computer. Go to Settings > Update & security > Troubleshoot. Most printers require the latest driver to work well. If you're trying to add a network printer at the office, you'll usually need the name of the printer. How Do I Fix a Laptop that Wont Turn On? This could be through USB for wired printers or through a WiFi network for wireless printers. The error appears on your computer with the following message in Device Manager: Currently, this hardware device is not connected to the computer (Code 45). Double click the executable file to run. Step 1. If the problem began as soon as you upgraded to Windows 11, and you've exhausted all other alternatives, there's one final solutionthe Windows System Restore. Update the printer firmware to install the latest updates on the printer Here are the steps:- Click here Keep me posted. 2.) Then it will detect problems automatically. If you encounter the Code 45 issue in Device Manager, its likely that the file responsible for your device is missing or corrupted. I pressed yes to turn on the device sharing then rebooted the laptop. Youve followed every step but your print job is stuck in limbo. Run the printers wireless connectivity test. You can follow the instruction to install it. If you have ensured that all the physical connections have been made properly, it could mean that the hardware has gone bad and that you may need to replace it. If you've had recent power outages, viruses, or other computer problems, it's possible that the drivers have become damaged. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. If the previous troubleshooting step is not successful, you may need to clear spooler files and restart the spooler service. My son has been able to use the printer when using his phone to print, there was no problem printing. Upon clicking change device installation settings a new window will appear asking if you want Windows to download driver software and realistic icons for your devices. Thats probably because your computer is running a version after Windows 10 build 1809, in which the Hardware and Devices Troubleshooter has been removed. If your PC is running Windows 10 S, some printers might not work with it, or they might have limited functionality. If you use an Epson printer, navigate to Setup > Wireless LAN Settings. In the Add Printer wizard, click Add a network, wireless or Bluetooth printer. Setyour printer as the default printer, 6. If it does not download automatically, please click here. All of the options can apply for a printer that is connected wirelessly or through your network. 4) Wait for the scan to finish (it may take up to 20 minutes). Your PC will restart while it resets your Windows 11 to its last restore point.