Copyright @ 2023 Miami Dolphins Ltd., All rights reserved. When the Orange Bowl started, the primary goal was to increase tourism in South Florida by hosting the annual college football game. Miami is the largest metropolitan area in the southeastern part of the US and is located in the popular state of Florida, on the coast of the Atlantic Ocean. The Sensory Room, made by possible by The Dan Marino Foundation, is located at Section 153 and is a private air-conditioned room for guests with special needs (children or adults) to use as a quiet space. - Other behavior and conduct deemed objectionable by stadium personnel. Every guest who visits Hard Rock Stadium deserves the best possible experience. Also, LuggageHero uses only certified shops and provides insurance at over 25 different luggage storage locations in Miami. Printed tickets are not available as the Miami Open has gone digital with all tickets accessed via mobile device. The NFL and the Miami Dolphins are committed to protecting public safety at our stadium. If you would like to be contacted once tours resume, please click here. The use of any unmanned aircraft systems, radio-controlled model aircraft, and other devices that can be operated in airspace (i.e., drones) on Hard Rock Stadium property, including parking lots, is expressly prohibited. ADA Reserved parking passes can be purchased online at Ticketmaster.com. Discover grandstand single day, grandstand duration, and grounds passes. WebDesigner and oversized bags purchased on the Miami Open grounds will be tagged and may continue to be carried until the guest leaves the site. To view parking information and routes to the stadium, please visit our Parking & Transportation page. Hard Rock Stadium has a no re-entry policy for most Hard Rock Stadium events, including Miami Dolphins and University of Miami football games. Guests interested in this service may visit any Guest Experience Headquarters (sections 115, 143, 215, 243, 315, and 343). You will only need to walk 5 minutes from the stadium and leave your bags. Since then, international tournaments have been played every year until now. Lot 42 on 27 Avenue (south of Walmart) allows rideshare pick-up and drop-off during Hard Rock Stadium events. Opening times vary for stores but most are open from morning till 8-9 in the evening. If permitted, the case is subject to inspection. Guests can request a wheelchair escort through the nearest Hard Rock Stadium employee, or at your nearest Guest Experience Headquarters. Delivery of tickets shall be made prior to each applicable game, and only upon receipt of full payment of annual Membership dues or for accounts that are current on all payments.If I am on a payment plan and I fail to make any timely required payments, MDL reserves the right to either (a) withhold my tickets for upcoming events until payment is made and the account is in good standing or (b) terminate my Membership in accordance with the terms and conditions of this Agreement. Guests can request a wheelchair escort by asking your nearest Hard Rock Stadium employee, or at your nearest Guest Experience Headquarters. Spontaneous reactions to exciting plays are expected and encouraged, but your continued standing while other guest are sitting is not permitted. Do I need a reserved seat in the Stadium and the Grandstand? Music must be played at reasonable volume and shall not contain explicit lyrics. PRIVACY POLICY We may listen to and/or record phone calls between you and our representatives without notice to you as permitted by applicable law. Members should not form any manner of reliance on the privilege to license a Membership or Miami Dolphins tickets from year-to-year, nor can there be any prescriptive right to license a Membership annually. In accordance with NFL Best Practices and Hard Rock Stadium security guidelines, all permissible bags per the policy of the event will be permitted into Hard Rock Stadium after a thorough inspection by a Stadium Security. Illegal items will be turned over to law enforcement officers and may result in arrest and prosecution. If a guest has a special need that requires a specific type of drink, please see the nearest gate supervisor. Every fan who visits our stadium deserves the best possible experience. Alcohol will not be served to any underage person or visibly impaired guest. For all Membership Dues payments, the foregoing payment authorization shall remain in effect for so long as my Membership remains in effect. There are accessible spots located in both the on-site inner and outer parking lots and certain off-site parking lots. Members should not rely upon or have any expectation that the policies presently applicable will be applicable at any time in the future. WebHard Rock Stadium Policy: One-gallon sized clear plastic zip bag (Does not exceed 11" X 11") Clear plastic bag (Does not exceed 12" X 12" 6") Small clutch bag, wristlet, handheld For example, we listen to and record calls for quality monitoring purposes. Any guest who appears to be 30 years of age or younger will be required to provide appropriate proof of age with one of the following forms of identification: Guests may not possess or purchase more than two (2) alcoholic beverages at a time. Clean up your area before entering the Stadium so its safe for you and others. Fans with blue passes have non-directional parking for the first hour and directive parking after. University of Miami Hard Rock Stadium gates open ninety (90) minutes prior to kickoff. Once your posted tickets are purchased, the barcodes on your ticket card for the specified game are cancelled and new barcodes are issued to the buyer. We thank you in advance for your cooperation and assistance in maintaining a safe and enjoyable atmosphere at Hard Rock Stadium. In the event of an emergency, instructions for guests will be transmitted over the P/A system and on the video boards. Guests accessing closed captioning on their mobile devices using CaptionCast may use the following link: Theater Boxes are available as 4 or 6 person boxes. All hard-sided bags and containers are strictly prohibited. Prohibited items may be confiscated.Holder consents to such searches and assessments and waives all related claims.If Holder does not consent, Holder acknowledges Management has the right to deny or revoke Holder's admission without refund. Miami stadium has strict bag policy rules that are better to be followed to have the best time. If immediate assistance is required, please notify the nearest event staff member, security personnel, concierge staff member or police officer. The Dolphins reserves the right to revoke any Membership or Member Account without cause. Whats the difference between day and night sessions? Water fountains are conveniently located throughout Hard Rock Stadium on each level outside each set of restrooms. (Handle and/or strap do not count in the measurements). Hard Rock Stadium strives to present a safe, pleasant and family-friendly environment for every guest who visits Hard Rock Stadium. Suite sizes range from 10 to 42 seats. PLEASE CHECK THE WEBSITE BEFORE ATTENDING EACH EVENT. Please refrain from behavior detracting from the enjoyment of fellow fans. Ticketmaster 'Ticket Forwarding' allows the customer of record to cancel a "specified game on the member ticket card" and forward a "Virtual Ticket" to a friend or business associate. Each member of the family, including kids, is authorised to carry a clear bag and a handbag, 20 oz or less in volume is allowed. Box trucks are prohibited, and vehicles may not enter the Stadium with anything in-tow (e.g., grills, trailers, etc.). Any unclaimed items after 30 days will be disposed of or donated to a charitable organization. I hereby acknowledge and agree that my tickets will be delivered via Ticketmaster (or its designees), and that I have read and agree to the Ticketmaster terms of use, available here: https://help.ticketmaster.com/s/article/Terms-of-Use?language=en_US. Please clickherefor Hard Rock Stadiums emergency evacuation procedures. Do we have a place to store refrigerated medication, since coolers are not permitted. Hard Rock Stadium is dedicated to make sure the guest experience is unmatched, and safety of visitors attending the events is important. Miami stadium has strict bag policy rules that are better to be followed to have the best time. Make sure to check all the rules so you wont have to leave the stadium. It is also known for hosting the annual, tennis tournament and the annual American college football game . Order of Play is released the night before each tournament day and can be found here on the Tournament Schedule. If you have already left the event, you can call our reception at 305-943-8000 (press 0) during normal office hours. Please (i) tailgate directly behind your vehicle; (ii) do not save spaces; (iii) do not block lanes with tents or other items; (iv) keep music volume low; (v) extinguish hot coals with water; (vi) clean up your area before entering the game; and (vi) always exercise caution and keep a proper lookout for tailgate equipment and uneven surfaces. Dolphins and/or their partners or affiliates may place such calls, texts or emails to (i) notify members regarding upcoming appointments, (ii) notify members of upcoming Miami Dolphins and other Stadium events, (iii) troubleshoot problems with accounts, (iv) resolve a dispute, (v) collect a debt, or (vi) as otherwise necessary to service member accounts or enforce this agreement, Dolphins policies, applicable law, or any other agreement Dolphins and/or their partners or affiliates may have with members. If any provision of this revocable license is determined to be invalid, illegal, or unenforceable, it shall be deemed severed and not affect the enforceability of any other provisions, which shall be enforced as if the revocable license did not contain the invalid, illegal, or unenforceable provision. Also featured in The New York Times, Lonely Planet, and CNBC. Here is our Bag policy in 10 of the worlds biggest stadiums blogpost which will guide you through everything you need to know. If you see a cleanliness or maintenance issue, please bring it to the attention of any Guest Experience team member and the appropriate team member will be dispatched to handle the issue. Yes we sell ADA tickets via all of our selling platforms. You are solely responsible for any damage caused by any use of grills or other tailgate activities. Once that website is enabled for 2015, Members can log on to their account via Account Manager and select 'SELL.' Areas such as Aventura, North Miami, Brickell, and Sunny Isles are popular amongst tournament attendees and have options such as Sheraton, Marriott and other chain hotels. The NFL has instituted a safety policy for all stadiums that will make the security process more efficient and effective. To learn about season tickets, please call1.888.FINS.TIXor emailmemberships@dolphins.com. In addition, in the event that I cancel my Membership, MDL shall have the unconditional right to sell any then-available unsold Memberships that include tickets in locations similar to mine prior to selling a Membership that includes the specific tickets included with my Membership.Any remaining funds on my account, after cancellation by me, may be either (x) applied toward the purchase of tickets to mutually agreed upon event(s)byMDL or any affiliate, subject to availability, or (y) retained by MDL for its own account, in each case, as determined by MDL. The ways in which members may provide Dolphins and/or their partners or affiliates a telephone number or email address include, but are not limited to, providing the information at account opening, adding the information to an account at a later time, or providing it to any employees, partners, or affiliates. Ticket holder may not enter the football game or otherwise use this ticket for advertising, promotion or other commercial purposes (including contests, sweepstakes and giveaways) without the NFL's and the Miami Dolphins express written consent. I further understand that my personal information may be used by MDL and their designees in accordance with the MDL privacy policy at https://www.miamidolphins.com/_libraries/footer/privacy-policy, which is hereby incorporated by reference.Moreover, you hereby expressly consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your account, at any telephone number, or physical or electronic address you provide or at which you may be reached. Concierge desks are located on the 2M and 2C Levels at the North and South elevator landings at sections 218, 246, M18, & M46. A Theater Box provides access to a suite experience without the commitment of an entire suite. Miami Open Members access exclusive perks including gifts, tournament benefits, and autograph signings. EMPLOYMENT. Wheelchair escorts will be available from Hard Rock Stadium gates to seating locations and back. Numerous restrooms are located throughout the facility, all of which are accessible for our guests with disabilities. The "Virtual Ticket" generates a new barcode and is formatted as a printable file (Adobe Acrobat Required). Bottles and cans of any type, excluding a factory sealed plastic bottle of water 20 oz. If the Member of Record is deceased, the court appointed Personal Representative may transfer the Membership to one or more of the deceased Season Ticket Account Member's Immediate Family Members as defined above. 2. During events, any items found should be turned in to Guest Experience Headquarters located at sections: 115, 143, 215, 243, 315 and 343. For any questions not addressed in the below FAQ, please visit the Hard Rock Stadium A-Z Guide. Guests who are picking up tickets at will-call will need photo ID, their confirmation number and the credit card with which the tickets were purchased in order to pick up the tickets. No precautions can completely eliminate the risk of exposure to COVID-19. Wheelchair Assistance is available once gates open and concludes approximately 30 minutes after the end of the event. Hard Rock Stadium is not responsible for any items left anywhere at Hard Rock Stadium. Free fan Wi-Fi powered by Verizon is provided throughout the Hard Rock Stadium property. The ticket provides an area for wheelchair use and an extra seat (as available) for a guest. Please contact a Membership Service Rep to request a Miami Dolphins Season Membership Transfer Assignment Form or CLICK HERE for the form. This policy may be modified for specific events with or without notice. We encourage all guests attending events at Hard Rock Stadium to follow us on our social media accounts for announcements concerning weather delays. WebThe NFL has implemented a policy that patrons must bring all their items in bags that are clear plastic, vinyl or PVC that does not exceed 12" x 6" x 12". Starting in Class A, umpires make around $2,600 per month. Featured artists include: CASE, CRASH, Tristan Eaton, Fluke, Logan Hicks, HOW&NOSM, The London Police, Peter Tunney, VHILS and Tavar Zawacki. Learn how to access and manage your tickets digitally. YOU MUST HAVE A PRE-PURCHASED INNER LOT ADA RESERVED PARKING PASS IN ORDER TO PARK IN AN INNER LOT ACCESSIBLE PARKING SPOT. Subject to inventory availability, we have 2 options for non-commercial, video board recognition at Miami Dolphins home games: Includes a message and a picture on the video boards, Includes a message on video boards and a live shot of guests in their seats. The space has a padded floor, padded wall-mounted equipment and other sensory supplies donated by The Dan Marino Foundation to help ensure a comfortable experience. Fees and charges for using the Ticket Exchange service are subject to change. Fans can also bring small purses and similar bags into the venue. Luggagehero is the best choice to store bags safely. - If utilizing ADA tickets, please follow the exchange policy prior to posting tickets for re-sale. Game time changes will be posted on the Miami Dolphins and Hard Rock Stadium websites. Select the invoice and enter your payment information. Here are some examples of inappropriate behavior that is strictly prohibited. We have 17 practice courts around campus that everyone with a purchased ticket can access. WebHARD ROCK LIVE ORLANDO GUEST GUIDE ADA Information . The NFLs clear bag policy reads as follows: Bags that are clear plastic, vinyl or PVC and do not exceed 12 x 6 x 12. No buckles, grommets/hardware or dcor can be concealing any part of the bag. The official app of the Miami Dolphins and Hard Rock Stadium provides fans with the latest Dolphins news, videos, photos and team content. There is no automatic right to license a Membership from year-to-year, nor is there any guarantee that this privilege will be offered or granted by the Dolphins. ft. of painted walls. You can contribute to a great experience by conducting yourself appropriately at all times and making sure anyone who uses your tickets does the same. Spaces may not be saved, obstructed or reserved by guests. The Womens draw will be announced on Sunday, March 19th and the Mens draw will be announced on Monday, March 20th. Offensive language, harassing, abusive and illegal behavior, Excessive use of addictive substance and alcohol causing inappropriate behavior, Smoking cigarettes and smoking electronic devices, Interruption of the game by inappropriate behavior, including throwing objects of any kind into the field, Verbal and physical abuse of the opposing team fans, All visitors have the right to report violations of Hard Rock Stadiums, is the largest metropolitan area in the southeastern part of the US and is located in the popular state of Florida, on the coast of the Atlantic Ocean. AMERICANS WITH DISABILITIES ACT INFORMATION. Any guest who throws any item will be ejected from Hard Rock Stadium and be subject to further action. The first game was played back in 1935, making it the second oldest bowl game in America. Please check with guest services or the first aid tent. 6678). Hard Rock Stadium has partnered with the SunPass program to offer fans a convenient, less expensive parking payment option for attending Miami Dolphins games and all other Hard Rock Stadium events. Memberships and Member are subject to the terms, conditions and policies (including the "Fan Code of Conduct"), established from time to time by the Dolphins. Former Grand Slam Champions Open Stadium Schedule in Miami. * One gallon clear plastic freezer bag (such as ZipLoc) * Small clutch not exceeding 4.5" x 6.5" may be permitted in addition to a clear plastic bag. It is also known for hosting the annual Miami Open tennis tournament and the annual American college football game Orange Bowl. Bottled water (sealed) under 1L per person is allowed. The Orange Bowl is usually played in winter, between December and January. For more information, guests may visit https://www.hardrockstadium.com/parking-routes-ada/. Please visit the nearest Guest Experience Headquarters for assistance. These seats are double padded and provide access to air-conditioned lounge areas with ala carte concessions. The use of fireworks by guests is strictly prohibited at Hard Rock Stadium and in the parking lots. The Miami Dolphins are committed to ensuring the fan experience is second to none, and the safety of our guests at our stadium is essential to maintaining this experience. All Sales are Final.No Refunds or Exchanges.Payments must be timely made on or before the agreed upon payment plan dates. Failure to continue scheduled payments, whether in the event of cancelled or rescheduled games or otherwise, may subject my Membership to cancellation and the forfeiture of any amounts previously paid, without limiting MDL's other rights and remedies. Customize your Miami Open experience with mini plan ticket bundles. You may also email our Guest Experience team at guestexperience@hardrockstadium.com or visit the fully accessible Miami Dolphins ticket office located at 347 Don Shula Drive, Miami Gardens, FL 33056, Monday-Friday, 9am-5pm. If you have multiple accounts, please indicate all account numbers that are impacted by the address change. Guests dressed as promotional mascots without permission from Hard Rock Stadium will not be permitted into Hard Rock Stadium. Parking lots close 1.5 hours prior to the conclusion of regulation play. Guests will be dropped off at pre-determined Hard Rock Stadium gate locations. (305) 943-8000 Please remember that our stadium is private property and our rules and regulations will be strictly enforced for the safety and convenience of our guests. Disabled parking is located at North, South, East and West Gates. Clear plastic, vinyl or PVC and no larger than 12 X 6 X 12. Miami Open Members are ticketholders that have a full tournament package in our Stadium Court. Except as expressly set forth herein, terms and conditions governing Members' rights to purchase of playoff tickets shall be determined by the Dolphins in their sole discretion prior to the end of the regular season and may be amended from time-to-time. Nursing mothers are welcome to breastfeed their child wherever they feel comfortable. Guests may bring one clutch purse no larger than 4.5 inches by 6.5 inches. In the event that a Member files for protection under any chapter of Bankruptcy Code, the subject Membership shall immediately become void and of no further force and effect, and the Dolphins shall be entitled to resell the Membership to a third-party in its sole and complete discretion. A Loge Box provides access to a shared suite experience. Goldman Global Arts (GGA) was created by Jessica Goldman Srebnick and Peter Tunney to expand and introduce a creative perspective into highly visible projects. The flooring is asphalt and concrete in all permanent fixtures. Premium suites may seat up to 60 guests. Ticket Office 305-943-6678 Access to the Nursing Room is first-come, first-served. Change of address request used to circumvent the Membership Transfer policy may result in revocation of the applicable Membership Accounts. The 2023 Miami Open presented by Ita is scheduled for March 19 April 2, 2023. Season Ticket Members will enjoy a personalized Profile with the ability to manage tickets, access your mobile wallet, utilize mobile ordering, customize your top content features and more. Occasionally, for non-Dolphins events, another policy may be in place. MDL reserves the right to charge a processing fee in the event a charge is refused for any reason. Neither a Membership, nor the opportunity to license a Membership from year-to-year, constitutes any form of legal or equitable right, including without limitation an express or implied contract, lease, option, right of first refusal, implied trust, or expectancy interest. Fenway Parks capacity is in similar size, but unlike the Marlins, Boston typically sells-out each game. Smoking in the seating bowl, concourse, helix ramp, or any other area inside Hard Rock Stadium is prohibited. Hard Rock Stadium is not currently offering tours. Upon divorce or separation, we will honor a stipulation authorizing retention or transfer of membership to one or both of the parties. These seats offer a unique suite experience. Hard Rock Stadium has a no re-entry policy for most Hard Rock Stadium events, including Miami Dolphins and University of Miami football games. LIV can also be rented for special events. Living Room Boxes: Located on the 100 Level south side 35-yard lines. Signs may not be hung off of, or attached to, stadium structures, affixed to poles or sticks, or constructed of wood or metal material. You can contribute to a great experience by conducting yourself appropriately at all times and making sure anyone who uses your tickets does the same. On non-event days, please submit a lost event form (https://www.hardrockstadium.com/lostandfound/) or call Hard Rock Stadium at (305) 943-8000. Using more than 3,000 cans of spray paint, these murals cover 29,000 sq. Wheelchair Assistance is available once gates open and concludes approximately 30 minutes after the end of the event. Best if you want to Seating together with friends and family. Learn more about gondola schedule and ride times on our Activities page. Neither the Stadium nor the event host is responsible for damaged, lost or stolen property. Accessible Parking: Accessible parking spots are available for those with a valid disabled parking placard and matching photo ID. Hard Rock Stadium is a full-service entertainment facility with versatile indoor and outdoor spaces that are available to rent year-round for corporate and social events. Fans of the visiting teams are guests as well. WebMarlins Parks capacity is one of the smallest ballparks in the MLB. In addition, you can discreetly report unruly fans from your seat by texting the issue and location to (305) 623-6400 from any compatible mobile device(standard text messaging fees may apply), and the information will be relayed to Hard Rock Stadium security. Stadium Gates: Hard Rock Stadium is a cashless, non-smoking stadium with a clear bag policy. Click the button below to learn more about our stadium policies, including tailgating policies, clear bag policies, WiFi information, and more. For the most convenient entry to the stadium, we recommend entering at the gate closest to your seating designation. With the Hard Rock Stadium which features a 12-cabin gondola cable car system, the first to be built at any stadium in the US no less - taking centre stage, organisers plan to use the venue for spectators and facilities, with later iterations of the design relocating the pits and paddock club complex directly adjacent to the north side of Alcohol, weapons, or any items Hard Rock Stadium Security deems dangerous will be confiscated. Breach of the foregoing may result in legal action against the member. Gain full campus access, reserved seating in the Stadium Court, and access to all other courts. Ticketmaster Terms & Conditions. For non-Dolphins events, ADA parking is on a first-come, first-serve basis. Additional noise canceling headsets are available at any of the Guest Experience Headquarters for use during major Hard Rock Stadium events at Sections 115, 143, 215, 243, 315 and 343. and will be managed by the Guest Experience team member assigned to the Sensory Room. A Guest Experience team member will be staffed at the Nursing Room to ensure a comfortable and private experience.