3.3 For certain bulky or heavy items, there may be a delivery charge, which will be added when you checkout. Once you activate your SIM there's no contract and you're not tied in. Hi Kean, 7.4 Nothing in this section 7 or elsewhere in our Terms & Conditions affects your statutory legal rights. We also share information about your use of the website with social media, advertising and analytics partners. Enter your official contact and identification details. Move to a new provider and take my mobile number with me, Move to a new provider without keeping my current mobile number, Switch your existing number to Superdrug Mobile. This will essentially pay off the remainder of your contract. If you do not update your preferences, we will assume that you are happy to receive amazing offers and news. Vodafone charges you a month in advance but youll be refunded for anything you dont actually use. There are three ways to cancel your contract with Three. Hope this helps, To avoid paying an unnecessary early termination fee, look to see if you're able to improve the coverage from Three. Superdrug is part of A.S. Watson Group, the world's largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees. The signNow application is just as effective and powerful as the web app is. 2pm Monday to Friday, you will receive your order by the next working day to the home or work address provided; 5pm Monday to Friday, you can choose to collect your order from a Superdrug store from 1pm the next day. If you cant find an answer to your question, please dont hesitate to reach out to us. For step-by-step instructions on how to follow the Vodafone STAC Code process, please select the mobile network that you're planning to join: Like the PAC Code cancellation process, the STAC Code process is also closely regulated by Ofcom. This is the fastest way for us to assist you. Can I keep my number? Superdrug Mobile offers a range of uncomplicated SIM only packages from 10 (Image: Superdrug Mobile) Superdrug Mobile 's packages start from 10 per month. We are making kinder and smarter choices. Delivery will be made to the delivery address specified in your order. How do I contact Superdrug Mobile? .sdg-deliverywarningheader {text-align: center; padding: .5rem 0; background-color: #e08; margin-top: 1rem;} Are there any speed restrictions? Disclamer: The outage map for Superdrug Mobile down status shows the geo locations of people that are asking questions like "Is Superdrug Mobile down right now? Use our signature solution and forget about the old times with efficiency, security and affordability. To cancel your order up to 14 calendar days after the day on which you receive the Products. I've been blogging at Ken's Tech Tips since 2005. We reserve the right to vary the amount of the percentage discount from time to time. Our Plan | Superdrug Mobile Outside of the blog, I work with numerous technology companies helping them to market their product to consumers. Is this correct? We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation. activate your SIM. Do you have parental controls? Providing you're outside the minimum term of your contract, Vodafone can only charge you up until the date when your PAC Code is used. 17. Superdrug Contract Period Superdrug offers monthly rolling contracts for the sim-only deals. Super drug have revEvaled they'll now be giving a 10% discount to all NHS staff when they buy anything in store. How to create an signature for the Super drug Cancellation Form in the online mode, How to generate an signature for the Super drug Cancellation Form in Google Chrome, How to create an electronic signature for signing the Super drug Cancellation Form in Gmail, How to generate an signature for the Super drug Cancellation Form straight from your smartphone, How to make an electronic signature for the Super drug Cancellation Form on iOS, How to create an electronic signature for the Super drug Cancellation Form on Android OS. This offer cannot be used in conjunction with any other additional point offers and promotions. Your right to cancel set out in this paragraph 6.1 is in addition to your rights under the Consumer Contracts Regulations 2013 (the Regulations). In this tutorial, I will provide how to set internet (APN - Access Point Name) and Multimedia Message (MMS- Multimedia Messaging Service) in Superdrug Mobile for Android, iPhone, and Windows phones 2023.You can set 2G, 3G 4G, LTE, 5G High-Speed Internet for . Superdrug Mobile runs on Threes network which is the best network for If you believe a Product is faulty, you should return the Product to us or the 3rd Party Supplier(s) in accordance with the Returns Procedure or the Returns Information received from the 3rd Party Supplier (as applicable) for the Products. Far too much power. If you do not update your preferences, we will assume that you are happy to receive amazing offers and news. For instance, there might be upcoming work scheduled in your area to improve the strength of the signal. We take privacy seriously. This is available from Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 8am-9pm. Delivery Queries Our "Standard" home deliveries are normally delivered within 4 working days and our "Next Day" orders are delivered on the next day for orders that are placed Monday to Friday before 8pm. So far, we've received 448 comments from readers. The email that Evri send to you will contain your 16 digit tracking number and you will need to contact Evri directly if you have any queries about your delivery. How do I turn auto-renew off? | Help Centre | Superdrug Mobile If at any time you would like to opt out from marketing, you can visit the Privacy Preferences page and select the relevant options. The contract between us for the sale of a Product will only be formed when we send you the Dispatch Confirmation for the relevant Product. Yay! From what I understand, the best way is for me to order a PAC code (which is valid for 30 days). If you'd like to cancel your contract due to poor mobile coverage from Vodafone, it's likely that an early termination charge would still apply if you're inside the minimum term of your contract. That's why we give customers on our 5GB, 15GB and 20GB plans an extra month to use all their data. How do I use this code, Hi Kathryn, 5.6 The Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Site may be incorrectly priced. Hi Viv, If you use the website after the new terms and conditions have come into effect, you will be indicating your agreement to be bound by the new terms and conditions. Find a suitable template on the Internet. Superdrug Mobile for Business .sdg_deliverybar_welcomemessage {padding: 1% 0; text-align: center; background-color: #ee008e; color: #fff; font-weight: bold; margin-top: 1%;} Youll need to request something called a PAC code (Porting Authorisation Code) from your previous network provider. In this case, early termination charges might not apply. This funds the production of our content, keeping the website free for everyone to use. Theyll close the old account at Three for you, without triggering an 30 day notice period charge. To cancel your order prior to confirmation of dispatch you can either (a) complete and return the cancellation form to help@superdrug.com or (b) click here to contact our Customer team. Find out more. All.The.Time. Mobile Data: How Many Gigabytes Do You Need & How Long Will It Last? The PAC Code process is closely regulated by Ofcom (the UK's telecommunications regulator). The following worked example is given on the Vodafone website: Your plan costs 45 a month, and you receive a 10 monthly discount. .sdg-navbardesktop {display: none;} Every time I try to explain my internet doesnt work they pass me on and then nothing, I want out I am paying for something I am not getting. If it's likely you'll need to pay an early cancellation charge, consider the alternatives here that will allow you to side-step those charges (e.g. If you want to leave us, were sorry to see you go. Superdrug | LinkedIn food and baby milk); (ii) medicines; (iii) personalised for you; (iv) sealed Products which are not suitable for return due to health or hygiene reasons if unsealed after delivery, unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered; or (v) unsealed Products which are not suitable for return due to health or hygiene reasons (for example, pierced earrings) unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered. Did this answer your question? Your data is yours to use how you want. Contract free, cancel anytime Double Health & Beautycard points on all your Superdrug shopping 20 in Health and Beautycard points when you start using your SIM Unlimited means unlimited No UK data caps Download all you like, there's no stopping you. We cannot deliver items within the same order to multiple addresses. Some SIM only plans allow you to make much less of a commitment - as little as 30 days with Superdrug Mobile. Please see. All our SIM only plans include unlimited For more information, see our full guide to mobile networks that use Vodafone coverage. There are no UK data caps on our network. Well reply as soon as possible. Get access to thousands of forms. Check this handy guide to see if the country you're travelling to is covered (under International Roaming). You might also want to try turning your phone on and off again after a couple of hours. All fields indicated as compulsory must be completed. Our SIM only plan gives you the freedom to leave whenever you want, but we're betting you'll stick around. The 30-day notice period doesnt apply when you use the PAC Code process, so long as youre not within the minimum term of your contract with Vodafone. You can add your own comment here. PDF Cancellation Form - Superdrug After the 30-day period, but within six months of the date of delivery and where the Product is faulty, you are entitled to a repair or replacement or where that is not possible, or the repair/ replacement does not resolve the fault, a refund. If you're wanting to upgrade to a newer smartphone, you can follow the PAC Code or STAC Code cancellation process when moving to another mobile network. document.getElementById("comment").setAttribute( "id", "aebe10f2ec3f5e5e327f2bc76864bc7a" );document.getElementById("f523e52696").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. By continuing to access this website, you consent to the storing, accessing and sharing of this information. This right does not apply to the items listed in paragraph 6.2 above unless these items are faulty. You can contact Evri here. You can get a PAC Code from Vodafone in one of the following three ways: For step-by-step instructions on following the PAC Code process, please select the mobile network that youre planning to join: Your new mobile networkBT MobileEEgiffgaffO2Sky MobileThreeVirgin MobileVodafone1pMobileASDA MobileHonest MobileiD MobileLebara MobileLycamobileOrangePlusnet MobileSmartySuperdrug MobileTalkmobileTalkTalk MobileTesco MobileT-MobileVectone MobileVOXI. .sdg_deliverybar_welcomemessage {padding: 1% 0; text-align: center; background-color: #ee008e; color: #fff; font-weight: bold; margin-top: 1%;} If you're happy with the coverage you receive on Vodafone but would like to find a way to reduce your monthly phone bill, consider getting a SIM-only deal that piggybacks on Vodafone coverage. Thanks Tim, Hi Tim, Perfect! Treat yourself! Click the links below to go to our pages. 3.2 We will dispatch all Products comprised in your order which are supplied by us at the same time albeit on some occasions in multiple packages. Use the STAC Code process to cancel your Vodafone contract. 5.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation. We're available from 8am-8pm, 7 days a week (excluding Bank Holidays). We use your personal data to align our online and in store services with your preferences, to provide you with purchases and services, to deal with your requests, to contact you regarding tailored products and services which may be of interest to you, to provide prize draws or competitions, or to carry out relevant administrative services. There are three variants; a typed, drawn or uploaded signature. Is this possible? @media (min-width: 768px) { You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the "Proceed to Secure Payment" button on the "Payment details" page. Please make sure that you are satisfied with the delivery charge before confirming your order for Products at checkout. order a free Pay As You Go SIM card from any mobile network, our full guide to mobile networks that use Three coverage, how to transfer your phone number to another network, information about cancelling your contract, Best Sky Glass Deals: Get Sky TV & Netflix Free For 3 Months, Three Coverage & Network: 5G, 4G & 3G Coverage Map & Checker, Three Unlimited Data Plans: 18/Month For Unlimited Data SIM & 5G, Three's Hidden SIM Only Deals: 8GB for 7, 25GB for 8 & 120GB for 12, Three Go Roam (71 Destinations): Countries, Coverage & Roaming Fees, Three+ Rewards App: Exclusive Offers for Three Mobile Customers, Three Pay As You Go Bundles: Data Pack Plans from 10/mo Reviewed, PAC Codes: Transfer Your Mobile Number To A New Network, Unlocked Smartphones: Network Policies, How To Unlock & Where To Buy, How to replace your SIM Card with a Micro SIM or Nano SIM, Cancelling Your Mobile Phone Contract: Exit Fees & Notice Periods, How To Use Up Your Remaining Pay As You Go Credit, Sky Sports: Whats On & The Best Sky Sports Deals (Summer 2023), Lycamobile AloTurka SIM: Plans With Inclusive Roaming in Turkey & the EU, Lycamobile UK eSIMs: Plans From 1/Month With No Contract & No Credit Check, Best SIM Cards for Using Your Smartphone in India, Sky Sports: What's On & Best Sky Sports Deals (Summer 2023). Please note that we recently updated our Privacy Policy and Privacy Preferences. You can contact us via web chat - we love to chat! You will receive a Dispatch Confirmation for each subsequent Subscription Service order. Select the area you want to sign and click. 5.4 We cannot complete your order until you have paid for it in full. Superdrug PAC Code: Keep Your Number When Changing Networks Open the email you received with the documents that need signing. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. An early exit fee will apply regardless of whichever cancellation process you follow. To cancel an order after confirmation of dispatch there is no need to contact us. Read on to find out more about each cancellation process, including all the steps you'll need to take to cancel your contract with Three. With the standard cancellation process, you'll need to call Three to tell them you want to end your contract. To cancel an order after confirmation of dispatch there is no need to contact us. Aside from writing about mobile technology, I have an interest in software development, digital marketing and physics. How do I set up auto renew? By Phone: You can get a PAC Code by calling O2. If you have a smart phone, you can install the Superdrug app and use the digital Health & Beautycard instead. Mobile Data: How Many Gigabytes Do You Need & How Long Will It Last? superdrugmobile.com/complaints You can leave us a message by calling Please include as much detail about your complaint as you can, as well as your full name, email address, Superdrug Mobile number and contact number. You have 6 months left until your plan ends, and you want to leave. }. Please detail the product, quantity you're returning, and the reason code as detailed in the return section.
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