License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. We do still love going to events and want buying tickets online to be easy and safe. trailer <]/Prev 51923/XRefStm 1008>> startxref 0 %%EOF 82 0 obj <>stream 0000001764 00000 n Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. 0000048135 00000 n This article has been viewed 59,334 times. And best of all, the practical effect of StubHubs user agreement requiring it to pay all the arbitration costs (these costs alone can run several thousand dollars, which is probably a lot more than the cost of the concert tickets youre asking to be refunded), and possibly your lawyers fees and costs too, is that StubHub should be strongly incentivized to pay your refund claim rather than dispute it.[7]. V~>Wpu( `^8A@*$'+LUx UjP0U6UC`~@ ET.dPJ!(qmuRpL/=3@xrtn"L3|HP@ JC%Y!mA-' b&K0B\pIk=v'G_5{G.ugCz~Cn5/\}e j^JNBj|O. You will enter your community username and new password and done! If you and StubHub are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or StubHub may initiate arbitration proceedings pursuant to the Rules. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Lets dive into it right away. This is not StubHubs fault. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. For the reasons described above, the likely result of these quick-fire response and payment requirements is that StubHub will agree to pay your refund claim on or around the due date. You may download a form Notice. %%EOF To take someone to Small Claims Court, you first have to notify them that they are being sued, which is called 'serving a defendant.'. 0000006183 00000 n StubHub will refund your money if an event is cancelled or moved. The charge will come from 'StubHub, Inc.'. [9] But go ahead and set this down for review on your calendar because in this authors experience, StubHub may not respond. All Rights Reserved. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. The Chase Sapphire Reserve card fought on my behalf and ultimately refunded my tickets worth over $1000. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. The contact number is only for US and Canada. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Dear sir/madam, I am writing to request an investigation of the following; Dispute 1. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . The notice of dispute must be addressed to the other party as per the official address and person specified in the contract. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). PDF StubHub Notice of Dispute - img.vggcdn.net [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. StubHub called to say that they are not issuing a refund because the event was rescheduled. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. [2] StubHub said theyd refund canceled tickets, but now theyre taking that back (StubHub is here for you. after I did this their idiot paralegal reached out to me and the dispute was resolved and I got my money back. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Notice Dispute Form - signNow StubHub Notice of Dispute. 3 if you sold tickets already and have an issue. 0 No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. 4 if you have questions about listing tickets. 1 if you bought tickets and you have a problem with them. From everything weve seen, the StubHub customer support is quite thin, to say the least. Pro tip: Each number appears to go to a different department. As others have replied, you don't have any grounds to dispute the fee. Submit your case! 08-11-2021 07:33 AM. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. Account number of identifier. Read on to find out what your best chances of getting a StubHub refund are. Virginia, USA. Privacy Policy. The company prides itself on being a Fan-to-Fan service. The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. )I am far from done with reading and analyzing the bill language, but already I can spot a couple of places where the bill would threaten encryption, so . hb``c``ig mOP0p4 A1*?7 "1Nbc |OO^ Wwawf7d4Da@ F endstream endobj 81 0 obj <>/Filter/FlateDecode/Index[5 52]/Length 20/Size 57/Type/XRef/W[1 1 1]>>stream If you still wish to file a complaint, fill out their notice of dispute form and mail it StubHub's legal department. How to Serve a Small Claims Case | Dispute Suite 1800 Financial Center This is how I got my money back from StubHub. I would - Reddit Call 1-866-788-2482 to speak to a customer service representative from StubHub. https://31-cache11.stubhubstatic.com/cms/content-content/legal/images/Notice_of_Dispute.pdf. https://omegle.onl/. ]T Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. 57 0 obj <> endobj xref 57 26 0000000016 00000 n DoNotPay can be by your side during the process and help you sue any company in small claims court. Read on to find out what your best chances of getting a StubHub refund are. A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866.788.2482. Name the dispute source (it may be a lender, employer, credit card company etc) Type of item. For example, covers your new purchases for 120 days against damage or theft, extends the time period of the manufacturer's warranty by an additional year, and you can be refunded for items that the store wont take back within 90 days of purchase. Yes My Tickets. How am I able to fulfil the order after cancellation. HUKo0WX(zTaa}HvR#tZi/s\jg@T>N9@lP:V&YNn>n>A+_2J ibcO?E'YT1$\@k|E/PN I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Design His digital chapbook, The Internet, was also published in TL;DR Magazine. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. 0000013147 00000 n Is there any type of fee to cancel a listing that has not sold? Sorry but that's how it is. Here is the instructions off the website. You should know that not all credit cards or banks will fight on your behalf. [7] There is a provision in the Paragraph 22, Section C of the user agreement, titled Costs of Arbitration, which provides that in the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse StubHub for all fees associated with the arbitration paid by StubHub on your behalf that you otherwise would be obligated to pay under the [AAA] Rules. But given Californias consumer-friendly laws that apply to any arbitration claim, including its ticket seller laws in Cal Bus & Prof Code Div. Customer service all the way to your seat, 2000-2022 StubHub. It is possible to request a refund on a purchased StubHub ticket manually. If you want to file a refund arbitration claim against StubHub for COVID-19 related event cancellation, you should follow the steps below. San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. 100 If you have an unauthorized credit card charge from StubHub, first make sure it's us. This gives them the legal notice that action is being taken against them. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. 21, et. HVn1+9x,R-@C-S}k":(%ERA0h!>mnaq./wej]_>e82ea8|w>i,7_x0x6[b8/)DQK8a yN&9v^ '].i}wonpl4 R -tS QFdjr@_ TOx`r K StubHub Notice of Dispute. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. Luckily, weve compiled (and tested!) 0000009067 00000 n If you still can't find any orders or didn't buy tickets from StubHub, please contact us. Are You Having Trouble Getting in Touch With StubHub? Sell Tickets. In re Stubhub Refund Litig., 20-md-02951-HSG - Casetext [1] This article is written for use by U.S. residents; if you reside outside of the U.S., certain parts of the user agreement discussed in this article may be inapplicable. Your email address will not be published. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub gets a lot activity from users on Facebook than it does on Twitter. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Create your signature and click Ok. Press Done. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015.

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