You get 30 days for returning the thing, and also if you purchased from the U.S. shops, you can return within 60 days of acquisition. Once the product has been received, the refund will be applied to your account or an eGift card will be sent to your email. The chair was delivered while I was in hospital. Weve made it easy to make a return or exchange online click here to get started. For returns, a fee of The refund will be valued on the initial form and the payment amount. Youll want to note that Hollister will not pay for return shipping youll actually have $7 deducted from your refund regardless of the outcome of the return. We have helped over 300,000 people with their problems. According to Hollister's return policy, you can return your . Purchases made at an outlet location may only be returned in an outlet location for the same brand in the U.K. Below we have explained both the ways in detail for you. For example, you purchased a casual tee, and it does not fit you well, you can exchange with one more of your size or return it if you desire. Hollister Promo Codes | 10% Off In April 2023 | Forbes Hollister Co. Returns Department 100 Hollister Co. Way New Albany, OH 43054 USA. 100 Hollister Co. Way New Albany, OH 43054 USA By Mail The product you purchase from the U.S. shops you get 60 days to return from the date of receipt. If an invoice was not included in your package, and you submit your return online selecting Ill Ship it Purchases made at an outlet location may only be returned in an outlet location for the same brand in the same country. SHOW DISCOUNT. You can directly call or email Hollister if you are very much confused and dont know what to do or how to do Return or Exchange.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'endofdiscussionbook_com-leader-3','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-endofdiscussionbook_com-leader-3-0'); Telephone: +0880-297506 or +1-925-359-2568. If you ordered online, you can return your Hollister items through the Hollister website by finding the returns tab on your online account. The item in question has to be maintained in the original condition for a successful return or exchange and accompanied by the original receipt. Returns for most of the products by Hollister are to be returned within 60 days to get the refund in the form of original payment mode. Here, you can either use Hollister's premade mailing label or your courier of choice. Yes, you can return an online purchase to a store. To return or exchange your merchandise at a Hollister Co. store, please bring your items and receipt, invoice, or For easy and free returns/exchanges, bring your item (s) and receipt, invoice, or order confirmation to any Abercrombie & Fitch or abercrombie kids store in the US. Because our legal team said we have to talk about legal stuff: For the first time ever, shopping bags can be sent through the Hollister app & shared to anyone in your inner circle for instant purchase. Yes Hollister accepts returns without a receipt, however, they do have a limit. After 30 days of your order shipment date, the only option for refund will be offered in the Before joining the Insider team, Hannah oversaw all digital content and edited print features for Family Traveller magazine. If it is after 30 days or you are missing your proof of purchase, then you will receive a refund in the form of a Hollister gift card. You have 30 days to return the merchandise to the store and country of purchase. The Hollister return policy allows for returns and exchanges even after their use. This will require a form of identification such as a driver's license or an alternative form of ID. By clicking Sign up, you agree to receive marketing emails from Insider Can Your Return Products to Hollister Without a Receipt? Hollister will issue a full refund for clothing returned properly within 30 days. Hollister offers a fairly lenient return policy for the purpose of clothing without fully indicating the condition of the clothing required. in the return package. Only a legal requirement can overturn this decision. you can be found return refund and exchange policies for similar stores like American eagle outfitters, H&M, Forever 21 and many more. So, what is Hollisters return policy after 60 days? Step-2: Include the Original Packaging and place the original invoice with the product. Save my name, email, and website in this browser for the next time I comment. as well as other partner offers and accept our. After 60-days, you can still return your undamaged Hollister clothing to the store; however, you will only receive store credit for these items. Submit a return or exchange online**! (States, Store Locations, Prices, Types + More). It is not necessary that you will get Gift cards in every country. Youll receive the amount back on your card after the refund is processed. Want to exchange then tell the reason and send the carrier to our Address. Valid until 31/12/2023. Please try again or send a new temporary password below. What if I bought a Hollister item in another country. Youll receive a merchandise credit for the item for the lowest price the item has ever been sold for in the local currency, in that country. Get 10 off for House Rewards Members. If you return a product or two and the total is under $50, Hollister will adjust your refund accordingly because youre not eligible for that 10% off anymore. If you make a return after this date, you will only be eligible for a refund through a Hollister gift card. The 60-day deadline refers only to U.S. residents. However, the time taken to review and process the returns is concerning and may be a significant setback to the customers, hence the score. If you purchased an item with same day shipping, those returns must be made in-stores and cannot be sent back by mail. Find Hollister Store Locations around the world. In Store Returns & Exchanges - Hollister Co. Did you shop at Hollister and end up with damaged items? You cant return merchandise across brands (for example, Abercrombie & Fitch, Hollister Co.). 2. However, with buying from a company sometimes you need to return products that you potentially changed your mind about. If the item has any noticeable wear or damage to it, the refund will be rejected. Please feel free to contact us at. You will only be able to make an exchange OR receive a refund in the form of a Hollister gift card. You will need to provide your name and address if it is a cash return. Lindsey graduated with an MBA in 2009. Gift Cards: Gift card sales are final. Hollister assumes customers will be responsible and loyal by not being very specific about instructions. Hollister's customer number is +1-925-359-2568 and is operational between 7.00 am -12.00 am EST. After graduating from California State University, Fullerton with a degree in Marketing, Sarah started out as a Freelance Deals Writer at Wirecutter; there she focused on newsletter creation, social media promotion, and syndication in addition to deals writing before stepping into a full-time role. Online does not handle in store purchases. The stores can handle both in store and online returns. To sum things up, if you have an item from Hollister that you need to return past 30-days from the original date of sale, your only option is to take store credit for the transaction. Changes to the Hollister Return Policy Caused by COVID-19 Purchases you made on or after February 1, 2021, are eligible for returns through June 30, 2021, or 60 days after the date of purchase, whichever is longer. If an invoice was not included in your package, and you do not submit your return online, please print your All You Need To Know About the Hollister Return Policy. We also share information about your use of our site with our social media, advertising and analytics partners. You can return Hollister products within 30 days of purchase for all other countries and 60 days for the USA. Eventually, you will no longer be allowed to make such returns. order shipment date. While they arent specific about this, be sure to ask Hollister to make sure. If you return the product that you purchased from the U.S. store without the original invoice, you will need to offer the legitimate Id proof. Underwear, activewear & loungewear designed to take you to your Happy Place. If you are returning an item to Hollister and it is less than 30 days from the original purchase dates, then you can obtain a full refund in the amount you purchased the item for, given back to you in the original payment method;if you paid by credit, the funds are returned to your credit card, if you paid in cash, you would receive cash back, etc. Merchandise purchased in-store* cannot be returned or exchanged by mailing the item (s) back to our stores or Distribution Centers. https://www.hollisterco.com/shop/us/help/online-return-exchange-policy. Dont worrythe worlds first robot lawyer is here to help. Any returns or exchanges received after 60 days of shipment are still accepted and granted store credit. How Long Do I Have To Return an Item to Hollister? We refund any merchandise in resalable condition with a copy of your original invoice to the original payment method* if received and processed at the address listed above within 30 days of the shipping date. You can still return items that were on clearance. The only difference is that Hollister will allow customers in store and online to pick out something else. Some common questions When Hollister accepts your return request, you can demand a refund by doing the following: Is whatever company youre dealing with not being a good sport? Hollister Co. often referred to as Hollister, is a renowned retail store owned by the parent brand Abercrombie & Fitch. After 30 days of your order shipment We do not accept returns of the following items: Returns with Original Receipt: Within 30 days of purchase, you will receive a full refund of the value of the merchandise based on the original form and amount of payment. Does Hollister Accept Returns With an Exchange Receipt or a Valid Gift Receipt? To initiate an in-store return, follow these steps: Hollister offers various ways to check your order status, as listed below: Hollister does not accept items that are not in a resalable condition for both in-store and online returns. Remember to keep your purchase in its original condition and in the same package that you got it with. Orders placed in stores must also be returned in stores. Once you complete the return form, you will receive a return label, and a $7 return fee will be deducted from your refund. Hollister allows for online returns as long as the Hollister return policy process is initiated within 60 days of the shipment. Hollister's return policy is pretty standard. After 60 days of your order shipment date, the only option for refund will be offered in the form of an e-gift card, sent to the email address used on the order.
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