You are entitled to cancel the service within 14 working days of subscribing, and receive a full refund, if you have not already received a collection. transmission in error please contact the sender, and delete the message. handle and treat your personal data can be found here: Ashford Household Waste Recycling Centre - Kent County Council Garden waste containers are provided for the use of the customer but remain the property of Ashford Borough Council. Bin collections Get in touch with your local district council if you have any questions about: bin collections garden waste missing bins replacing a broken or lost bin ordering a new. If your bin was too full, or had items we dont collect in it, well have left you information and advice on a bin hanger. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Ashford Borough Council. Many of our forms will require you to set an account up. You can report missed bins or other problems quickly. ME14 Report a new problem eg: missed collection, missing bin, damaged bin Check the status of a problem already reported to us Check next collection dates and view updates about current and recent collections If the council alters the collection day, we will provide notification to customers at the earliest opportunity. Before completing a Missed Collections report, we ask all our residents to double check common reasons why their waste was not collected. I confirm that my complaint does not relate to any of the options above, and is a complaint. County Council, Room 2.87, Sessions House, County Hall, Maidstone. Report a missed bin. The council even said that parked vehicles had sometimes prevented access to homes. For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Your information will be used to administrate your request, and 2 metres (6 foot 6 inches) - read about vehicles allowed. White goods are collected separately to your other large items. Complaints relating to any aspect of the service or for repeated service failure should be reported to Ashford Borough Council through their complaints procedure. This Precautions have been taken to ensure that this is a virus free message Affected households will be. Did you know you can view and comment on planning applications on our website? Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. What should you do if you are a business? Your personal details will not be passed to any other organisation or third party. If your garden waste is not collected on your scheduled day this needs to be left out and. copying or disclosure is strictly prohibited and may be unlawful. Details can be found on Ashford Borough Councils website. This does not affect your statutory rights. nonetheless consider it is within our remit for an exceptional reason Free bulky waste collection; Assisted bin collection; Commercial & trade waste. but recipients are responsible for carrying out their own checks. A customers service contract is expressly subject to annual renewal and that the renewal is subject to the payment of the annual cost. Last updated on 24/04/2023. Run by Volunteers and powered by Alaveteli. We will Your information will be used to administrate your request, and A site to help anyone submit a Freedom of Information request. Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). Following completion of service on the scheduled collection day the customer must return the container to within the property boundary the same day. request, please find attached our response. To make a complaint, please complete the form below. Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". The councils contractor will return by the end of the next working day. telephone: 0800 183 84 84. We will collect large household items such as: furniture, white goods and electrical appliances. If you have submitted a report to us via our report it system, you can track its progress. Containers filled with contamination will not be emptied. Missed bin collections data - a Freedom of Information request to View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Resistance or Panic? What is happening in Ukraine on February 24 We can replace a stolen binfree of charge. There are plenty of ways you can make the most of the new gardenwaste service. Wear suitable clothes and footwear and keep children in your car. Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. And don't forget,if youre out and about and spot something, dont ignore it report it! Doing business with the Council; Economic Development Team; More in business portal. not read, copy or use it, or disclose it to anyone else. For Mondays missed collections, and properties during the remainder of the week that we are unable to reach, we will collect them week commencing 26 December. Tel: 01723 232323 . Customers will not be compensated for a missed collection, No refunds will be provided in the event that collections cannot be carried out for reasons beyond the councils control, e.g. Ashfield District Council - Assisted bin collections It is located in the eastern part of Ukraine, 391 km (243 mi) southeast of the Ukrainian capital Kyiv on the Dnieper River, after which its Ukrainian language name is derived. Skip to main content. Kind regards Freedom of Information Regulations. Details of Christmas and New Year schedule changes will be advertised on Ashford Borough Councils website. your request for 4yrs. If a member of our staff or someone working on our behalf has treated you unfairly. Missed bin collections data - WhatDoTheyKnow If you do not want to use the new paid-for service, you can either compost your garden trimmings at home or take them to the. Order Bins for a New Development. Dnipro is the administrative centre of Dnipropetrovsk Oblast. # Situation # Russia # Russia's special military operation in Donbass # Panic # Military # Ukraine # # News # News The Garden Waste Service provides reporting function to request the contractor attend and conduct a missed service. ME14 Waste Collections Update - Tuesday 13 December. It is the customers responsibility to safely store the containers on their property between collections and to position the containers so as to avoid nuisance or obstruction when putting them out for collection. Suspected food poisoningPoor hygiene practicesA problem with a food product, Dangerous structureFly-postingPlanning breach, Benefit fraudCouncil tax change of addressHousing benefit and council tax support change in circumstances formCouncil tax landlords tenancy informationCancel your council tax single occupancy discountNational Non Domestic Rates occupation formNational Non Domestic Rates vacation form. The service is only provided for domestic and private use and the customer must not to use the service for any commercial purpose and the Council has not liability for any business losses. You can book a maximum of 2 collections at one time (8 items @ 54.00). If you move to a different local authority area, you will need to notify Ashford Borough Council and cancel the service as the service cannot be transferred outside of the Ashford borough. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. upon the council by either the Freedom of Information or Environmental Penalty Charge Notice - How to Appeal section, General refuse and recycling service reporting form, https://www.ashford.gov.uk/transparency/information-rights/privacy. Our privacy notice, which details how we These include making an application, making a payment, or reporting something. Bins, waste & recycling. If you want to report a Missed Bin Collection, please visit our Missed Bin Reporting Form . Report a missed bin. Prior to complaining all previous missed incidents must have been reported to Ashford Borough Council. Report or check a refuse or recycling problem - Dartford Borough Council Renewal notification is provided to the customer which identifies if there is a change to the payment amount. If you move house within the Ashford borough and wish to continue with the service, please take the container with you and notify the council of your change of address so that the account can be transferred. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2, renew your subscription by making a payment, visit our gardenwaste collection sign-up page, complete our garden waste change of circumstances form, download our Garden Waste Leaflet 2015 [pdf] 2MB, Please enter your postcode online to find out if your collection falls under week 1 or week 2. upon the council by either the Freedom of Information or Environmental All garden waste containers must be clearly visible from the road, and accessible without obstruction. In the interim, Biffa are delivering sacks to residents that await delivery of a bin. Data Protection - Ashford Borough Council is the data controller for any By using the Your Ashford app, youll enable officers to deal with your concerns more quickly and effectively, as theyll be able to access reported issues while on the move themselves. Privacy Notice: Whilst fulfilling our obligations as a local authority, we please contact us to discuss the matter further. Fields marked * are required. FOI Requests, request. We all want to keep our borough beautiful. If the council is entitled to remove containers it may will recover its containers from the property using any/all reasonable means of access. Terms and conditions for our garden waste collection service. - Ashford Bin collections update. Did you know you can view and comment on planning applications on our website? Latest News. Every Kent Christmas bin collection dates including Medway, Dover ---------------------------- This e-mail , including any attachments, is If they do not return to collect your missed bin within 3 days, please securely store the bin on your own property and then present it with any excess materials on your next collection. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Book a bulky or electrical item collection. telephone: 0800 183 84 84. Itemsneed to be put out by 6am on the day of collection on the boundary of your property and clearly visible for the crews collecting. Missed trade waste collection; Recycling points & centres (tips) Batteries; Additional capacity . If a customers container is filled with incorrect materials on two occasions, advice is offered by the council and a container is filled with incorrect materials on a further occasion the council may terminate the customers subscription, remove the containers and cease the provision of the service to the customer without refunding the fee to the customer.
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