After they got all 30 monthly payments from me the creditor offered a %60 settlement. It never was and now I have a judgement and additional collection against me. Months went by with no updates. If you want to have the worst experience in your life choose this company. Hello -Thank you for submitting your feedback to our recent survey.We appreciate your insight as a valuable client, and we will use this information to improve our processesas well as our future client experiences.Warm Regards,The Client Experience Team. I wanted to eliminate a large credit card bill in a short period of time, and they provided a great solution that was tailored to my objectives of paying off the debt. I have been paying over $550.00 a month I enrolled 5 accounts in this program, one which I was only 2000 dollars. The Honest and Unvarnished Truth. Was the company easy to communicate with before or after you became a client? If you add that up it = trash I could have just saved for a cpl months and just paid the debt in full myself what are you doing with my money. We use dedicated people and clever technology to safeguard our platform. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Why does the State of Michigan say Henry Legal Group, PLLC is Heartland Legal Group, but the registered office is in Chicago? Update 2 On The Make Money With a Side Hustle Project. I have been paying a lot of twice a month and none of my debts are being paid or working on. I've been with Heartland Legal Services since October 2019. +65 3157 0239, Suite 6.01, Level 6 Singapore 188024 251 Little Falls Drive 200070 China As soon as I can get out from this nightmare I will!!! You might want to read my post at https://getoutofdebt.org/20126/how-to-try-to-get-refund-from-debt-relief-company. These chats help me to remain motivated and see that I am making progress towars my goal. They put you on long hold times and disconnects constantly. Have been paying them $549.60 since June 2020. We are a law firm in Florida. I now have to go through Chapter 7 Bankruptcy. I have all the documentation, emails and research pertaining to Heartland. I called heartland Legal group to inquire what had happened to all the monies collected from my account and why I was not represented as promised. Help they do and have. Would you be able to provide your last name, email address or phone number associated with your account? Beware of the hidden fees associated with Heartland Legal and Global Holdings, LLC. They will tell you that in 2 years they will negotiate your debt to make a settlement but they will take half of what you pay as service fee then after 2 years you get a litigation. Customer Reviews are not used in the calculation of BBB Rating. Our number is (407) 289-0803. All Rights Reserved. Its frustrating. We are a debt relief agency. I would have saved money repaying %100 of the debt myself. Date of experience: February 14, 2021 Fleming's Place China I had been with Heartland (Michigan) since 2019. Can you tell me more about your investigation and your service? You will not be able to use the card until the debt has been settled, and its likely the card company will increase the interest rate you pay on the card. I hope this whole affair goes as well as it has thus far! Hello Juan, we are sorry to hear about this poor experience. How to Get Your Money Back From a Debt Relief Company if You Feel Like Youve Been Scammed, What Repaying Your Debt Will Cost You in Retirement Calculator, The Truth About The Success Rates, Failure Rates, and Completion Rates of Credit Counseling, Debt Settlement, Bankruptcy, and Debt Consolidation Loans. It does not arrear the Heartland Legal Group terms and conditions page mentions settling consumer debt either. Because of the fees it is highly unlikely anyone would have enough funds to negotiate in the promised time. We've built a strong portfolio of core competencies that help us improve our clients' legal outl Please do yourself a favor and save your own money. I was also advised to fax all correspondence received from my creditors to them which I did. Do not trust I have been dealing with them since last year i have paid way ahead And they still haven't resolved my last 2 accounts saying its the third party's fault. Zero contact from company I sent in a offer I wanted them to accept and they failed to do so or even call to inform me why. You are right back where you started. Hello Ms. Restrepo, Wed be happy to speak with you or your nephew privately. Interests rates on credit cards jump back to previous levels, Late fees that were waived may be reinstated, Credit card payments are no longer consolidated into one payment, You must make individual payments to each account, Creditors and collection agencies may start calling you again. What does it take to become one of the nations premier legal firms? It appears to be a virtual office space. The Ultimate Consumer Guide to Checking Out a Debt Relief Company Before You Sign On the Line, These Private Student Loans Can Be Easily Discharged in Bankruptcy, Top 10 Reasons You Should Stop Paying Your Unaffordable Private Student Loan. Find out how we combat fake reviews. Will A Debt Management Program Ruin My Credit Score? The salesman sell one thing and then they do another and no one returns calls, despite being escalated several times. I want to show my statements but I cant post a picture, Hello -Thank you for submitting your feedback to our recent survey.We appreciate your insight as a valuable client, and we will use this information to improve our processesas well as our future client experiences.Warm Regards,The Client Experience Team. Notify me of follow-up comments by email. They were taking $496/mo out of my account with the plan to do it for 3 years. Interestingly enough, the website of Sequara Henry does not appear to mention settlement. +86 21 6391 3188, 901 Kerry Center, 2008 Renmin Nan Road Get out! Is there any other information youd like people to know that might be considering the services of this company. We cannot and do not guarantee their applicability or accuracy in regards to your individual circumstances. WORTHLESS. Thanks to everyone at Heartland Legal. I need this money back. Instead of Heartland paying %50 and me paying the other %10 as the salesman said, they are expecting me to pay the whole %60 and are still withdrawing money out of my account beyond the 30 payments I agreed to. They have already been working on my debt, and a settlement agreement has been made. It does say, We help people file for bankruptcy under the US Bankruptcy Code. It also says the legal focus is in Identity Theft, Stop Debt Collectors, Creditor Lawsuits, TCPA. Did the company respond to your communications promptly? The complaint said, The enterprise further defrauds consumers by posing as lawyers and law firms and by enlisting real lawyers and law firms to provide their names for the scheme even though they do notand generally, cannotperform legal services themselves in Florida where the consumers reside., According to the Heartland Legal Group website, they are a law firm.. Thank you. Would you be willing to share your email address, phone number or Client ID associated with your account? :o) Heart Imoji! Are you speaking to clients of Heartland that live in other states? Went to them for debt settlement help and they only made things worse. They have helped make up feel like someone is really out there to help thru this difficult situation. When you ask for a manager they dont and if they say they will call you do not believe them. This company is holding on to my money, and will not settled with the creditor. Lord knows I could use it. I too am having issues with Heartland. I have been in the program for over 7 months. Now in the past year we have had 2 summons and a lawyer miraculously did not accept my case in time and we have one garnishment already and another in the works again with no representation. Weve built a strong portfolio of core competencies that help us improve our clients legal outlooks and odds. You can cancel a debt management plan, but you cant cancel debt, not as easily anyway. Change Your Mindset. Paid 1000s in fees far beyond the debt I originally had. Thank you.Sincerely,Heartland Legal Group. I Thank You! Join the 271 people who've already contributed. That's exceptional Customer Service not only coming Chelsea Kennedy, but all the other Team Members. Chicago, IL 60601-7454. https://getoutofdebt.org//20126/how-to-try-to-get-refund-from-debt-relief-company, https://getoutofdebt.org/20126/how-to-try-to-get-refund-from-debt-relief-company, How to Get Out of Debt Without Getting Scammed and What to Do if You Have Been, The Beach Misses You: A Financial Fable For Happiness And Internal Peace, Get Out of Debt Guy Podcast - Reader Questions - AMEX Arrrgh, Getting Out of Debt and Making Lots of Extra Money is Easy When You Do This One FREE Thing, Is Your Debt Relief Company a Scam and How to Make an Extra $800 a Month to Make Ends Meet. By an Act of Congress and the President of the United States, Heartland Legal Group, is a federally designated Debt Relief Agency. This can make it difficult to qualify for home and auto loans after you settle your debts. Help they do and have. The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. I am being told by the bank that debt consolidation are incurring interest on our bills we put in them and wont do anything for like 7 months and we're racking up interest and going to get screwed. Sincerely, Heartland Legal Group. We have only been in the program a little over 1 month but am impressed with the service and helpfulness of this company. Australia My assigned lawyer scolded me for trying to avoid a trial/judgement. +61 3 9611 9519, 10/F Unit 2, NEO When you can el out of program they take all the money in your account too. When credit debt got to be too much for me to handle on my own, they stepped in to help. What were the fees charged for the services you received? Thank you all so much for helping me because it has changed my outlook on my finances going forward and has taught me (again) not to jump on anything because it looks good because you will pay for that later. Log in to your account below. I regret signing up for Heartland Legal Group. The problem with canceling a debt management plan before youre finished is that it creates (or recreates) the problems that got you in trouble. Terrible experience. We help people file for bankruptcy relief under the Bankruptcy Code. We appreciate your business and are committed to providing transparent and honest services to all our clients. According to the State Bar of Michigan, Sequara Henry was admitted on June 12, 2003, and is licensed to practice law in Michigan. October 29, 2020 by Research Department Please share your experience with this debt relief company and provide your review and feedback, in the comments section below. I was given a careful explanation of how their service works and they have kept in close contact with me to make sure that everything is moving along as it should. Please let us know if there is anything else you may need. Their representatives explained the process, and I was able to get started quickly. First, consulting with a lawyer as soon as possible is essential. Thank you. During the Pandemic, I was out of work with the covid, My hours at work was also been cut, hence, I consolidated my bills with heartland legal group on 06/25/20. The lawyer they promised me was not assigned to my case until 44 days later, leaving me to answer the subpoena with a request for mediation (to avoid immediate judgement). 0 List the features you thought could use some improvement. Is the bank right? I know I made a bad mistake but can anything be done? That post was about a lawsuit filed that claimed many entities were formed for a specific reason. How to Try to Get a Refund From a Debt Relief Company, The Ultimate Guide to Dealing With Student Loans You Cant Afford. This company is a complete scam.BEWARE HEARTLAND LEGAL! My contract gives me an attorney, Stacey, who I spoke with my first week of the program. You will regret it if you do. Phone: 609.400.1302. The website states the company is located at 41000 Woodward Avenue, Ste. I know some people fuss about the fees, but they are reasonable for the service being provided. I enrolled in Heartland Legal Group's program to resolve my debt. 575 Bourke Street, If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Wilmington, DE USA 19808 Horrible Service's. Warm Regards,The Client Experience TeamReference ID: GT4432572, All of you who has recently signed up with heartland legal please cancel with them an go to your home town lawyer because heartland doesn't even get u a lawyer an I had creditors calling me at work an said they never even heard from heartland legal so please do not use them. Still, Henry Legal Group AKA Heartland Legal Group says it is located at a different virtual Regus address. We are investigating their business practices. Im very glad I signed with The HeartlandLegal Group. oh. When Attorneys represent debtors during debt negotiations, they are often more successful in starting the conversation and securing the best terms . The registered mailing address of this company is 211 W. Wacker . The Honest and Unvarnished Truth. Our passion for helping people is just as important, and were honored to keep on using our enthusiasm for the law to serve the greater good. Very confused and not real pleased. I cant believe they are legitimate business. As long as youve stayed current with your other accounts, the agency can ask your creditor to add an account thats been removed. I call for updates on my account and no one ever knows anything. We will be in contact soon. I called them after not hearing from them (10-06-2021), I then asked, and was let aware that, after $3,541.76, and almost 1.5 years later only $500 are in the account, most of it went to fees. August payment of $355 was deducted from my account soon afterward I contacted my bank and stop all future payments. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent. On September 24, I called and restated I want to cancel the service. No law or rule says you cant re-open accounts that have been removed. 2000-2023 InCharge Debt Solutions. Creditors require you to close all credit card accounts when joining a debt management program. Thank you, Heartland! All examples are hypothetical and are for illustrative purposes. Thank you. I am making monthly payments to them, and they agreed that my debt would be settled in 7-9 months. Today is Mar 25th and even after calling every week, asking for supervisors, being told the negotiator Chris is working on itNONE of my debts have been paid in full! Contact Info. I had to negotiate with creditors who were constantly sending emails and calling. Disclosures Required Under the U.S. Bankruptcy Code. Hello Darren - thank you for taking the time to leave us this feedback. Have you heard of any updates about a possible class action lawsuit against them? I'm grateful for their program and am excited to receive their assistance during a challenging time. She is very knowledgeable and her devotion to her job @ Heartland Legal Group. has offices at 427 N. Packard St., Hammonton, NJ 08037. Why isnt Henry Legal Group at the same virtual address for attorney Henry? Hong Kong SAR I would like to thank Elexis for her help just now! I have been number one on hold for 30 minutes. All photos are of models and do not depict clients. Would you be willing to share you phone number, email address or Client ID associated with your account? Find out how we combat fake reviews. We are sorry to hear of your negative experience but our goal is to help all our clients find financial freedom. Facsimile: +1 302 636 5454, 59 Hawthorne St Thank you, Cordoba Legal Group. I pay all this money a month to find out my debts arent paid. Ireland I enrolled in this debt elongation program about 1 year ago. My financial situation has been so stressful and the help that all the staff at Heartland has been wonderful. In October of 2019, I was looking for a debt settlement company to help me with some credit cards. Hello JC,We are sorry to hear about your negative experience, our goal is to assist all our clients, but we appreciate your feedback and will use it to better our program.Thank you for your feedback. Contact us now and learn more about your options for negotiating and settling debts. I signed up for a debt settlement plan through Heartland Legal Group 4 months ago. If the company that contacted you matches what . Toll Free: +1 866 403 5272 They do not do what they say. According to the State of Michigan, the name Heartland Legal Group is an assumed name for Henry Legal Group. Can I remove an account from the debt management program? Head of Sales & Relationships Management, Asia-Pacific, Head of New Product Development & Product Manager of Management Company, Head of Debt Capital Markets, North America, Group Product Head of Depositary Services, Head of Sales & Relationship Management, Europe & Group Head of Sales Operations, Regional Director Europe and Executive Client Director, Multi-Assets, Luxembourg, Co-Head of Relationship Management Europe, Global Product Lead, Company Secretarial Services, Group Product Head of Fund and Corporate Services, Head of Debt Capital Markets, Asia Pacific, Regional Director Asia Pacific & Country Head, Singapore & Mauritius, Mauritius, After leaving the program due to no settlements after 6 months I requested a refund. Heartland Legal Group, Bloomfield Hills, Michigan. I really hope this works. Cash Made. I was told they would only return about $1,000 of my money. 20221 an 10 mois. I am just starting my adventure with Heartland. But I am saying that it is worth contacting the company and getting a satisfactory answer to explain. Better Path Financial Scam, Complaint, Review, Or Praise? Markets only single system for the corporate tax life cycle, Domain management and security solutions, plus online brand and fraud protection, Paper and electronic real estate document preparation and recording, Specialized administration services for transactions and asset classes, Form and incorporate your business in a few simple steps, LUXEMBOURG S. R.L.LUXEMBOURG CSC CAPITAL. They set you up on a payment plan and claim they will resolve your debt at %50. Proactive with reaching out to clients. Heartland Legal Group is a law firm. Cordoba Legal Group started working on my collections a little short of a month ago. Would you be willing to share your email address, phone number or Client ID associated with your account? +86 755 8236 4941. The fees and charges are ridiculous!!! According to the Heartland Legal Group website, they are "a law firm." The website states the company is located at 41000 Woodward Avenue, Ste. See details. We will reach out to the client to discuss a satisfactory resolution. I called heartland AND emailed a copy of the letter I received. Why are your debts not settled in the 7-9 months that you were told. Lessons Learned. You may consider cancellation if your financial circumstances change dramatically. 19 complaints closed in the last 12 months. Your experience matters. This calculator is designed to help determine whether debt consolidation is right for you. I signed up for debt relief in June 2020. Joey Johnston has more than 30 years of experience as a journalist with the Tampa Tribune and St. Petersburg Times. Someday I'll be free of it all and will have some peace. I am soooo frustrated! Thank you.Sincerely,Heartland Legal Group. We'll be arranging an outreach so we can discuss.Thank you again for your honest feedback. She was completely knowledgeable, kind, efficient, and thorough. Sweden Melbourne, VIC 3000 We have assigned one of our escalated team members to review your account and reach out. Dublin 4, D04 N4X9 113 36 Stockholm What Are Your Spending Habits? All the rest of our money has been taken in FEES. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Last year I could no longer pay the $496/mo due to my bank account closing and financial issues. How much. Yes, you can remove individual accounts from your debt management plan. Each of the lawyers on this site are either Managers, Members, Partners, Limited Partners or staff attorneys. One little nagging bit of information that does not make complete sense to me is why attorney Sequara Henry has his office at 26677 West 12 Mile Road, Southfield, Michigan 48034. Heartland Legal Group - Scam, Complaint, Review, Or Praise? (888) 332-8066. Hello Jeffery, we would like to have one of our escalated team members reach out to you and further discuss your review. Second, not all lawyers are created equal. On July 26, 2021, BBB contacted the company seeking their voluntary cooperation in eliminating a pattern of complaints alleging contract and customer service issues. You can cancel anytime, for any reason. My complaints against Heartland Legal Group are the same as the rest. Every month, they deduct account maintenance charges for close to three years. Discuss and ask questions about personal finances, budgeting, income, retirement plans, insurance, investing, and frugality. International Association of Better Business Bureaus. Do not use this company. All they do is redistribute the money you owe to themselves and then leave you with the debt they were supposed to resolve. Horrible company.They claim the first settlement in 7 to 9 months yet took my money for 18 months and didn't settle one debt.I tried to reach a manager for 7 months and could not get anybody to return my calls.They actually refuse to tell me the contact information for my negotiator and lawyer representation.My creditors ended up taking me to court and this company caused me further financial distress.I would not trust or use this company. Side Hustle Review - Is It Too Late To Make Money With A Helium Miner? I would recommend that anyone considering using such a company should read the following free guides. Unfortunately, with the information provided we are unable to locate your account. Your experience matters. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Headquarters Address: 2, ROUTE D'ARLON: A rep always says Ill get a call back within 2-3 business days but no one ever calls me back. If you live in Alabama, Florida, Missouri, New York or Wyoming, please click herefor additional information. Track the source of the debt by reaching out to your creditor to see if it has any information about the debt in question. Heartland Financial USA in Dubuque, Iowa, said it would consolidate its 11 bank charters into one in a bid for administrative efficiency. Jing'an District, Shanghai, Again, these are not signs of a company not being legitimate or a scam. I recently received a letter of a default judgement from one of my creditors Citi Bank on October 18, 2021. The company never made one settlement and after I closed my account I have made settings and will have the majority of my debt settled in 18 months. We would like to have one of our escalated team members review your account and reach out to you. Please keep me posted here on how it goes. Was the program successful for you and accomplish the goals you had when you entered the program? So out of the monthly payments I had $50 dollars going into my account. You can cancel anytime, for any reason. I am going to reach out to a local attorney here in Ohio. It was nice to have a fewlaughs with her especially during thesetrying times. Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. February 03, 2022, 3:12 p.m. EST 2 Min Read. I have received small claims court summons and they did nothing. I live in Las Cruces and I need my money back I paid them with my retirement savings. As for removing a credit card when you are already in a debt management program, that too can be done, but again, there will be consequences. I was informed not to pay my creditors as, they would call all of my creditors and negotiate my payments. This is a positive experience for me. Contact Information. Should I request my money back and get out of the program? We'll be arranging an outreach so we can discuss.Thank you again for your honest feedback. France Unfortunately we are unable to locate your account with the information provided. When credit debt got to be too much for me to handle on my own, they stepped in to help. Please anyone looking into them to help debt consolidation do not use them!!! We will take this honest information and provide it to our leadership so that we can continue to improve our experience. Note that complaint text that is displayed might not represent all complaints filed with BBB. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.